Guest：We were so happy with the outstanding service of Henry from the front desk. He managed very efficiently to get back my lost passport -just great ??????
2024-07-01
Guest：The standards of this hotel was not befitting of Novotel chain. There was no TV guide & electrical chargers were not set up properly & we had to shift the locations to charge my devices. Room was spacious & quiet expect for several tour groups designated on the same floor as ours which resulted unpeaceful nights. Service quality was acceptable but the management should seriously looked into quality & service standards of this hotel.
2024-09-01
Guest：Rooms are clean but the furnitures are little bit older.
The hotel is well positioned in Ulaanbaatar.
The staff is kind and responsive.
2025-10-01
Guest：The Novotel in Ulaanbaatar, Mongolia, provides a modern, comfortable, and consistent international hotel experience with a central location, making it easy to walk to popular spots. Key features include friendly, English-speaking staff, spacious and well-equipped rooms, and a good gym and pool area.
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