皇家特奥斯温泉度假村诊所及水疗中心 - 酒店

新闻资讯

客户评价

Guest：Lovely stay throughout ! Nice big pool ,excellent quality food .Yeliz the house keeping manager does a great job keeping rooms tidy and clean .We are planning to come back at some point this year ,if not next year .Also seferihisar is a lovely town to visit ,highly recommended .

2024-02-01

Guest：Overnight stay A quick getaway. Very clean, food was good and spa treatment wonderful. It was a shame that the hotel was not completely open as out of season.

2024-04-01

Guest：I have been to this hotel because of congress purposes between 10-12 May. Hotel it self is fine.Not bad.Staffs are ordinary.They do their best in general.However,It is obvious that staffs are confused and don’t know what to do how to do due to management issues.Plus,Just couple of staffs have been very rude and rigid.Specially 2 guys at the reception.One of them is bold and wearing glasses and the other one was in the duty on Sunday around 11 oclock.He didn’t let even car to pick me up in front of the hotel and asked me to go out side of the hotel to catch my car.This was something incredibly unbelievable and terrible.Belboy called manager and then issue has been sorted and they let car to come in and pick me and my luggage..However Other then those two,Rest of the staffs were good.Welcoming lady and other receptionist were good.Service in the restaurant was not bad.Food quality was very low. I wouldn’t go there again and wouldn’t recommend with this management. Hopefully,They would take this review from the positive side of it and improve the quality.It is because,They have big potential.

2024-05-01

Guest：We had food poisoning all of us, we booked 6 rooms we were a family of 15 people, the rooms were disaster the handles broken, the air conditioning leaking, shower ventilation doesn’t stop, staff didn’t speak English at all, in the restaurant they do same food every day, the hygiene is very poor, staff not trained we regret booking for 12 days as we felt sick during the first 3/4 days, we met so many people that weren’t happy about this overpriced hotel, in the reception you see queue of people complaining

2024-08-01