芝加哥环区凯悦尚萃酒店

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客户评价

Guest user：Great place to stay!

2023-06-01

Guest user：We stayed at Hyatt Centric the Loop, and our room was so spacious and clean. The decoration from the hotel is amazing in all the places, since the lobby til the rooms. The staff was friendly and nice. Have many stores nearby.

2022-12-01

Guest user：Great place with big rooms and clean environment.

2024-03-01

Guest user：The staff were amazing so I want everyone to know that part. This is not the front desk staff. Now on to the bad…. The rooms are not clean. I dislike having to say this. But it’s facts. When walking in the room- first thing we notice is a huge pretty fresh stain on floor that screamed puke. It was attempted to be cleaned but the orange stain was disgusting. The windows were smudged. The glass tables had finger prints all over. The walls had dried splashes of who knows what and edges around the room at knee high were full of dust. Soap was left in shower and the floor when the door was opened and closed was disgusting. No liners in garbage cans. The front desk was very understanding and switched us rooms. Problem was it was a downsize. We lived through it but will all the hotels we have stayed in while in the city - (dozens- as we are only 2 hours away and like to stay at different places) this one unfortunately we will not be returning too.

2023-11-01