奥拉贝尔别墅酒店

新闻资讯

客户评价

Guest user：The hotel has a great position about a 15 minute stroll to Dubrovnik old town and our room was large and bright with a very comfortable bed. However, we felt our room was badly misrepresented when we booked. We thought we would treat ourselves to a spot of luxury for our last two nights in Croatia and booked a superior room with balcony and sea view. This comes, on the website, with a picture of a lovely room with a corner balcony and two windows facing at 90 degrees to one another. What we got was a bedroom room with a single window looking out onto a vast hotel 50 metres away, a steel barrier and the hotel car park, with the sea in the distance. We raised this with the management who said that most of the rooms in the category were like ours and they only had one that looked like the photo and that is the one we use in the publicity. We felt that this was unacceptable and deceptive. Also, before our stay, we e-mailed the hotel and asked if we could drop bags with them on the morning of our arrival in Dubrovnik. They e-mailed back to say 'Certainly, you can store your luggage at the villa and enjoy all of our facilities while you wait for your room to be ready'. We planned on that basis and arrived at 10:30 in a heavy rainstorm. We checked the bags in and asked if we could have a cup of coffee. 'No, the restaurant is full'. 'Is there anywhere else in the villa we could sit with coffee?'. 'No, but we can lend you an umbrella and you can walk to the cafe at the top of the hill (10 minutes away)' . Not many facilities on offer, it appears in reality To us, another case of the hotel over-promising and under-delivering.

2024-10-01

Guest user：In a beautiful position looking out over the Adriatic and coast line towards the old town, of which is only a 20min walk from the Villa! This is a place to chill with some lovely relaxing areas to sit or lounge with furniture mostly positioned looking out over the amazing panorama. The Villa was full during our stay however it almost felt like we had the villa and staff to ourselves. Staff were informal however the level of service particularly at breakfast was well orchestrated. There was always someone on hand for drinks during other times. The room was fairly small but very well presented with a balcony looking out over a beach, the incredibly clear Adriatic and its coast line. There were some lovely touches and treats provided complimentary by the Villa. We loved Breakfast served outside on the veranda with a lovely choice of items from fresh fruit platters, fresh pastry’s to a fully cooked breakfast and much more. Service was spot on as previously mentioned. This was our first visit to Croatia and we can’t wait to return.

2024-10-01

Guest user：This is a very lovely hotel walking distance from Dubrovnik. It has a wonderful view out to sea and a beautiful beach nearby. The service was excellent and the bedroom comfortable. We stayed here for two nights at the end of our Croatian summer holiday and it was perfect.

2024-10-01

Guest user：This Villa was one of the best we have ever stayed in. The location, staff, food, room, bed,shower was exceptional Perfect romantic place to celebrate our 25th wedding anniversary Thank you to all the who made our stay very comfortable & welcoming

2024-11-01