客户评价 由实住客人提供的真实点评

酒店回复：

Thank you very much for staying at our hotel. We are delighted to receive your kind comments regarding the beautiful views and our convenient location. While we always strive to provide a comfortable stay, we sincerely apologize for the inconvenience caused by the unstable Wi-Fi connection and the lighting issue. We will promptly look into these matters and work to make improvements. We are also pleased to hear that you were satisfied with our amenities. Thank you as well for sharing your valuable feedback regarding the room space; we will take it into consideration for future improvements. When you visit Himeji again, we would be very happy to welcome you back. We sincerely look forward to your next stay with us.

酒店回复：

Thank you very much for staying with us this time. We sincerely appreciate your feedback regarding the breakfast restaurant. We deeply regret that we were unable to provide a service that met your expectations. We will strive to improve our staff's service as well. We are relieved to hear your room was functional. However, we regret that we were unable to provide you with a special experience. We are delighted to hear you enjoyed the beautiful view of Himeji Castle and the surrounding mountains from the terrace. Our entire staff will strive to provide better service for your next stay. We sincerely look forward to welcoming you again. KOKO HOTEL Himejijo Front Desk

酒店回复：

Thank you so much for your wonderful feedback! We are absolutely delighted to hear that you enjoyed both our service and our convenient location. It truly makes our day to know that you felt so comfortable and liked your stay enough to want to "live in here." This is the highest compliment we could receive. We sincerely hope to have the pleasure of welcoming you back again very soon for another enjoyable experience. KOKO HOTEL Himeji castle

酒店回复：

Thank you for your feedback! We're glad to hear that you enjoyed our breakfast buffet and found the hotel clean. We appreciate your comments regarding the lack of room-to-room phones, water, and ice machines. Your suggestions are valuable to us, and we will certainly consider them as we strive to improve our services. We hope to welcome you back in the future!

酒店回复：

Thank you very much for staying at KOKO HOTEL Himeji Castle. We are honored to receive your kind words of gratitude. We hope you enjoyed your stay. We sincerely hope you will stay with us again when the opportunity arises. Our entire staff looks forward to welcoming you back. KOKO HOTEL Himeji Castle (formerly Hotel Wing International Himeji)

酒店回复：

感谢您选择我们的酒店并分享您的体验！ 我们很高兴您喜欢酒店的设计和位置，能够方便地前往姬路城。秋天的姬路确实如您所説，美不胜收。 同时，我们也很高兴您喜欢我们的关东煮！期待您再次光临，享受更多美食和美景。 祝您一切顺利！ KOKO HOTEL Himeji castle

酒店回复：

感谢您对我们酒店的高度评价！ 我们很高兴您喜欢房间的格局以及便利的地理位置。能够让您轻松前往姬路城，我们感到非常欣慰。 顶楼的观景设施也是我们特别用心设计的，希望能为您提供更好的住宿体验。 期待您再次光临，祝您有美好的一天！

酒店回复：

Thank you very much for staying with us and for taking the time to share your kind review. We are delighted to hear that you enjoyed the rooftop terrace and its fantastic views of Himeji Castle, both during the day and at night. We are also pleased that you found our hotel clean and modern, and that our staff made you feel welcome. Our location next to the long, covered shopping arcade is indeed very convenient, especially for guests visiting the castle or exploring the area—even on rainy days. We are glad this added to your experience. It would be our pleasure to welcome you back on your next visit to Himeji.

酒店回复：

感谢您分享您的入住体验！ 我们很高兴您喜欢我们酒店的地理位置，能够方便地前往姬路城，并享受到天台的美景。 如果您在未来再次光临我们酒店，我们将非常期待为您提供更好的服务。 祝您有美好的一天！

酒店回复：

非常感谢您下榻本酒店，并抽出宝贵时间留下如此详细的点评。 得知您喜欢客房及顶楼露台的姬路城景色，我们倍感欣慰。 同时也很高兴您对自取备品、冷泡茶及早餐感到满意。 我们将继续努力，为您提供更加舒适、贴心的住宿体验。 期待您下次再次光临姬路时，能够再次选择我们。全体员工诚挚欢迎您的到来。