普拉亚海滩高尔夫度假酒店-住客评论

Guest（情侣） 2026-02-01
The best part is that this hotel is right on the beach. We only stayed two nights because this hotel is very expensive, and the restaurant is very expensive.
酒店回复：
Dear Harriet,Thank you for sharing your experience with us. We’re delighted you enjoyed our beautiful beachfront location and hope those two nights were memorable. We look forward to welcoming you back for another stay by the ocean.Gregg Harper General Manager
Guest（家庭旅游） 2025-12-01
Loved everything about this property. Beautiful rooms, loved the beach, pools, and dining. Staff went above expectations. Great location. We will be back!
酒店回复：
Dear Linda,Thank you for your wonderful feedback. We’re delighted you enjoyed your stay and look forward to welcoming you back.Gregg Harper General Manager
Guest（其他） 2025-12-01
Room was clean , but got eaten alive by mosquitoes by the pool.Also got charged for the room minibar when I didn't have anything. Currently disputing , will see how that goes . Overall nice, clean old bones hotel, with several updates.
酒店回复：
Dear Ionela,We appreciate you taking the time to share your experience. It is wonderful to hear that you enjoyed the cleanliness and updates, though we are truly sorry for the inconveniences you encountered. Your feedback helps us improve, and our team is already reviewing the concerns you mentioned to ensure a smoother stay in the future. We hope to have the chance to restore your confidence in us.Gregg Harper General Manager
Guest（其他） 2025-12-01
Staff was amazing, room was great (except the shower head in the bathroom needed to be replaced) Didn't watch much TV but Nextflix would have been nice
酒店回复：
Dear Lynn,Thank you for sharing your feedback with us. We’re delighted to hear that you found our staff amazing and enjoyed your room. We appreciate your note regarding the shower head and will ensure it is addressed promptly. Your suggestion about Netflix is also valuable, and we’ll consider it as we continue to enhance our guest experience. We hope to welcome you back soon for another wonderful stay.Gregg Harper General Manager
Guest（Couple） 2025-11-01
Incredible staff, great accommodations, and literally right on the beach! And the restaurant is directly on the beach as well and he's definitely one of the better ones on the island
酒店回复：
Dear Todd, Thank you for your review. We're so glad you enjoyed the beachfront accommodations and our dedicated staff. It's great to hear the restaurant stood out as one of the best on the island, we’ll be sure to pass that along to the team.Gregg Harper General Manager
Guest（Couple） 2025-11-01
The bar had a lot of unnecessary items, but did not have the essentials. Why wouldn't you put a few bottles of spring water for free in the room. We had to go to the supermarket to buy a couple of gallons of water to have it handy.
酒店回复：
Dear Ilya,Thank you for sharing your feedback. We’re truly sorry to hear that your experience fell short in this regard. Your comment about the lack of complimentary spring water in the room is well taken. We understand how important it is to have basic essentials readily available, and we regret that this caused inconvenience during your stay.Our team is continuously reviewing guest suggestions to improve our offerings, and your input will certainly be part of that discussion. We aim to strike the right balance between amenities and comfort, and your perspective helps us move closer to that goal.We hope to have the opportunity to welcome you back and provide a more seamless and satisfying experience.Gregg Harper General Manager
Guest（Couple） 2025-11-01
We had a very nice stay here.....the place is going through some construction but didnt distract alot. Had dinner one night at hotel, try the Black Grouper, very tasty. Only issue is the pricing. $50 for two drinks is steep, not to mention charging $44 a day for valet.......this was a big turn off.
酒店回复：
Dear Alexander,Thank you for taking the time to share your experience. We are pleased that you enjoyed your stay and especially the Black Grouper at dinner. We understand your concerns regarding pricing and valet charges, and we value your feedback as it helps us improve. We hope you will consider visiting us again so we can provide an even better experience.Gregg Harper
Guest（情侣） 2025-11-01
Lovely medium size resort. Pools for both morning and afternoon. No pool servers present when we were there, and no water or sunscreen that is typical at higher end resorts. We had an oceanfront room, 2nd floor with balcony in the "beach house", which was appointed beautifully and had 2 doors that opened onto the well furnished balcony. The first floor of this building has fire pit patios which means the other ocean front rooms can get noisy even with 4 people speaking at normal levels, since they are just feet away from the 2nd floor balconies. Most of the staff was friendly; there was one front desk person who was not, but I addressed that with the manager.
酒店回复：
Thank you for sharing your impressions. We value your feedback and will use it to enhance future stays. We hope to welcome you again for an even more enjoyable experience.Gregg Harper General Manager
Guest（其他） 2025-11-01
Excellent Location and beach view. Excellent Restaurant. Room Toilet Plumbing issues continued although staff responded to the room quickly. Never seen a problem continuing to persist for our whole trip. Five separate times.
酒店回复：
Dear Jeffrey, Thank you for your feedback. We’re glad you enjoyed the location and dining, and we appreciate your patience as our team worked to resolve the plumbing issue. Your comments help us improve, and we look forward to providing you with a smoother stay next time.Gregg Harper General Manager
Guest（其他） 2025-11-01
We lived everything. The property was nice . Beach access was perfect room was nice bed comfy. The only issue we hade was that there was only valet parking. We booked through Travelocity and did not realize thwerw was an extra 44$ fee for parking everyday. We had no choice to valet. I thought this fee was excessive when we had no choice
酒店回复：
Dear Linda,We’re so glad you enjoyed the property, beach access, and the comfort of your room it’s wonderful to know those aspects made your stay memorable. We appreciate your feedback regarding valet parking and the fee, and we’re sorry for any inconvenience this caused. Your comments are valuable as we continue to enhance the guest experience.Gregg Harper General Manager

普拉亚海滩高尔夫度假酒店

客户评价 由实住客人提供的真实点评

Guest（情侣） 2026-02-01

Guest（家庭旅游） 2025-12-01

Guest（其他） 2025-12-01

Guest（其他） 2025-12-01

Guest（Couple） 2025-11-01

Guest（Couple） 2025-11-01

Guest（Couple） 2025-11-01

Guest（情侣） 2025-11-01

Guest（其他） 2025-11-01

Guest（其他） 2025-11-01

客户评价由实住客人提供的真实点评