Dear Guest,非常感謝您給予我們如此暖心的評價！得知您對本次住宿感到非常滿意，我們感到非常開心。酒店位置便利，步行約15分鐘即可到達市中心，確實為許多客人帶來了很大的方便。很高興您也喜歡我們乾凈整潔的環境以及完善的設施，尤其是可以自己做飯這一點，讓旅途更加舒適自在。您的五星好評是對我們團隊最大的鼓勵，我們會繼續保持高標準的服務與衞生質量，為每一位客人提供更好的入住體驗。期待您的再次光臨，祝您生活愉快！Kind regards,Marwin
Hi Zahidi,Thank you for sharing your feedback. We’re sorry to hear that the top bunk in your dorm room was not suitable for you. As mentioned at check-in, all rooms were fully booked, so we were unable to offer an alternative at that time.We appreciate your comments regarding bed design and ceiling height, and we will take them into consideration as we continue to improve our dorm accommodations.We hope to have the opportunity to provide a more comfortable stay in the future.Kind regards,Marwin
Dear RayOnTheRoad,Thank you for sharing your feedback.We’re sorry to hear that the room size did not meet your expectations. Walley’s room is one of our more compact room types, and while it is designed to comfortably accommodate two guests, we understand that space for larger luggage can feel limited.For guests travelling with multiple or large suitcases, we usually recommend selecting one of our larger room categories for added comfort and space. Our team is always happy to assist with choosing the most suitable option prior to arrival.We appreciate your comments and hope to have the opportunity to welcome you again in the future.Kind regards,Marwin
Thank you for your feedback. I’m glad you enjoyed the yard and sleeping setup. I appreciate your notes about the showerhead, sink, and kitchen — I understand how those things could be inconvenient, and your comments help me improve. Thanks again for staying with us.
Dear Guest,Thank you for your review and for rating us so highly. We’re glad you enjoyed our convenient location, easy parking, and friendly service. We also appreciate your feedback regarding the room and bathroom size—your comments are valuable to us as we continue to look for ways to improve guest comfort. We hope to have the opportunity to welcome you back again in the future.
Dear Guest,Thank you so much for your outstanding review! We’re thrilled to hear that you found the lodge clean, comfortable, and great value, and that you enjoyed our convenient location close to the Queenstown waterfront.We truly appreciate your kind words and hope to welcome you back again soon. ??Kind regards,Marwin
Dear Guest,Thank you for your great review! We’re delighted to hear you enjoyed your stay and appreciated our friendly reception team. It’s wonderful to know our location and service made your short visit comfortable. We hope to welcome you back again soon!
感謝您分享您的入住體驗。我們很高興聽到您覺得煮食用具齊全且乾凈，房間寬敞，設備充足。我們也理解您提到的地理位置位于半山，拖行李可能會有些費力。非常感謝您的反饋，我們會持續努力提升住宿體驗，希望未來能再次歡迎您入住。
感謝您分享您的入住體驗。很高興聽到您覺得我們的價格實惠，且位置便利，步行約十二分鐘即可到市中心，并且靠近天際纜車。我們也理解您提到房間門靠得較近，鄰居作息和開關門的聲音影響了您的休息。對于給您帶來的不便，我們深表歉意。您的反饋對我們改進隔音和整體體驗非常有幫助，希望未來還能有機會為您提供更舒適的住宿體驗。
Dear Guest,Thank you for sharing your feedback! We’re delighted to hear that you found the beds comfortable, the room warm and clean, and the shared kitchen well-equipped. We also appreciate your note about the kitchen vacuuming — we’ll make sure to review our cleaning schedule to keep it in top shape.It’s great to hear you enjoyed our convenient location and that being within walking distance to downtown Queenstown made your stay easier. We truly appreciate your comments and hope to welcome you back again on your next visit!Kind regards,Marwin
