Dear Guest,非常感谢您给予我们如此暖心的评价！得知您对本次住宿感到非常满意，我们感到非常开心。酒店位置便利，步行约15分钟即可到达市中心，确实为许多客人带来了很大的方便。很高兴您也喜欢我们乾净整洁的环境以及完善的设施，尤其是可以自己做饭这一点，让旅途更加舒适自在。您的五星好评是对我们团队最大的鼓励，我们会继续保持高标准的服务与衞生质量，为每一位客人提供更好的入住体验。期待您的再次光临，祝您生活愉快！Kind regards,Marwin
Hi Zahidi,Thank you for sharing your feedback. We’re sorry to hear that the top bunk in your dorm room was not suitable for you. As mentioned at check-in, all rooms were fully booked, so we were unable to offer an alternative at that time.We appreciate your comments regarding bed design and ceiling height, and we will take them into consideration as we continue to improve our dorm accommodations.We hope to have the opportunity to provide a more comfortable stay in the future.Kind regards,Marwin
Dear RayOnTheRoad,Thank you for sharing your feedback.We’re sorry to hear that the room size did not meet your expectations. Walley’s room is one of our more compact room types, and while it is designed to comfortably accommodate two guests, we understand that space for larger luggage can feel limited.For guests travelling with multiple or large suitcases, we usually recommend selecting one of our larger room categories for added comfort and space. Our team is always happy to assist with choosing the most suitable option prior to arrival.We appreciate your comments and hope to have the opportunity to welcome you again in the future.Kind regards,Marwin
Thank you for your feedback. I’m glad you enjoyed the yard and sleeping setup. I appreciate your notes about the showerhead, sink, and kitchen — I understand how those things could be inconvenient, and your comments help me improve. Thanks again for staying with us.
Dear Guest,Thank you for your review and for rating us so highly. We’re glad you enjoyed our convenient location, easy parking, and friendly service. We also appreciate your feedback regarding the room and bathroom size—your comments are valuable to us as we continue to look for ways to improve guest comfort. We hope to have the opportunity to welcome you back again in the future.
Dear Guest,Thank you so much for your outstanding review! We’re thrilled to hear that you found the lodge clean, comfortable, and great value, and that you enjoyed our convenient location close to the Queenstown waterfront.We truly appreciate your kind words and hope to welcome you back again soon. ??Kind regards,Marwin
Dear Guest,Thank you for your great review! We’re delighted to hear you enjoyed your stay and appreciated our friendly reception team. It’s wonderful to know our location and service made your short visit comfortable. We hope to welcome you back again soon!
感谢您分享您的入住体验。我们很高兴听到您觉得煮食用具齐全且乾净，房间宽敞，设备充足。我们也理解您提到的地理位置位于半山，拖行李可能会有些费力。非常感谢您的反馈，我们会持续努力提升住宿体验，希望未来能再次欢迎您入住。
感谢您分享您的入住体验。很高兴听到您觉得我们的价格实惠，且位置便利，步行约十二分钟即可到市中心，并且靠近天际缆车。我们也理解您提到房间门靠得较近，邻居作息和开关门的声音影响了您的休息。对于给您带来的不便，我们深表歉意。您的反馈对我们改进隔音和整体体验非常有帮助，希望未来还能有机会为您提供更舒适的住宿体验。
Dear Guest,Thank you for sharing your feedback! We’re delighted to hear that you found the beds comfortable, the room warm and clean, and the shared kitchen well-equipped. We also appreciate your note about the kitchen vacuuming — we’ll make sure to review our cleaning schedule to keep it in top shape.It’s great to hear you enjoyed our convenient location and that being within walking distance to downtown Queenstown made your stay easier. We truly appreciate your comments and hope to welcome you back again on your next visit!Kind regards,Marwin
