客户评价 由实住客人提供的真实点评

酒店回复：

Dear Bapak Rizal Tawil,Thank you very much for your kind words. We are delighted to hear that you had a very good experience during your stay with us. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to our team.We look forward to welcoming you back and continuing to provide you with an excellent stay.Best regards,Fauzi

酒店回复：

Dear Bapak Arian,Thank you for your feedback. We sincerely apologize for the inconvenience you experienced regarding the cleanliness of the tea and coffee cups, as well as the absence of shampoo. Your comments are valuable to us, and we have addressed these issues with our housekeeping team to ensure they do not happen again.We are committed to providing a comfortable and enjoyable stay for all our guests. Should you have any further concerns during your stay, please do not hesitate to contact our front desk for immediate assistance.We appreciate your understanding and look forward to welcoming you back in the future.Warm regards,Fauzi

酒店回复：

Dear Bapak Azimi,Thank you for taking the time to provide your feedback. We sincerely apologize for the inconvenience and discomfort you experienced during your stay. We are very sorry to hear about the issues with noise, temperature, room condition, and the broken sleeping light.Please rest assured that your comments have been shared with our maintenance and housekeeping teams for immediate action. We are committed to addressing these issues to prevent them from happening in the future. Your comfort and satisfaction are our top priorities, and we are taking steps to improve our services and facilities.Should you give us another chance, we are committed to providing you with a much better experience. If you have any further concerns or need assistance, please do not hesitate to contact us directly.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back.Best regards,Fauzi

酒店回复：

Dear Bapak Ryan,Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed your stay at our hotel and found the location strategic and convenient. Your positive comments are greatly appreciated and serve as an encouragement to our team.We look forward to welcoming you back on your next visit to Makassar.Best regards,Fauzi

酒店回复：

Halo,Terima kasih banyak atas ulasan positifnya! Kami sangat senang mendengar bahwa Anda merasa sangat baik dengan pengalaman menginap di hotel kami. Komentar Anda sangat berarti bagi kami dan menjadi motivasi untuk terus memberikan pelayanan terbaik.Kami berharap dapat menyambut Anda kembali di masa mendatang.Salam hangat,Fauzi

酒店回复：

Halo,Terima kasih banyak atas ulasan positifnya! Kami sangat senang mendengar bahwa Anda merasa nyaman menginap di sini dan bahwa hotel kami cocok untuk seluruh keluarga. Komentar Anda sangat berarti bagi kami dan menjadi motivasi untuk terus memberikan pelayanan terbaik.Kami berharap dapat menyambut Anda dan keluarga kembali di masa mendatang.Salam hangat,Fauzi

酒店回复：

Hello,Thank you so much for your positive review! We're thrilled to hear that you had a great experience at our hotel. Your feedback is very valuable to us and motivates our team to continue delivering excellent service.We look forward to welcoming you back in the future.Warm regards,Fauzi