Staybridge Suites 沃斯堡西-住客评论

Guest（其他） 2026-01-01
The room smelled like dirty dogs. I had to keep fixing the toilet to get it to flush, and certain bulbs were out in some of the lamps. When I shared with them how my stay was going, they were nice but didn’t offer to switch me rooms. They only told me that they would be happy to get me some bulbs. They were very nice though.
酒店回复：
I apologize for the issues your experienced. I want to assure you this is not our standard. Please give us another chance.
Guest（Other） 2025-12-01
The room was in okay condition. Definitely appreciated the amenities and breakfast.
酒店回复：
Thank you for staying with us. See you next time!
Guest（Family） 2025-12-01
Staff was friendly. We also like that it is pet friendly. Great value in every way
酒店回复：
Thank you for staying with us! Thank for bringing your furry friend! Thank you for your kind words! See you again soon! Safe travels! Merry Christmas and happy New Year!
Guest（Business traveler） 2025-11-01
The room clean, the breakfast was good, the parking kinda ****** but over all was a great place.
酒店回复：
My apologizes for the parking. There is parking all the way around the building. Thank you for staying with us.
Guest（Family） 2025-11-01
The only issue we had with the room was the ice maker did not work in the freezer, but the front desk staff was very helpful and was able to provide us with ice. The only other issue we had was that other guests allowed their children to carry the juice glasses from breakfast area to their rooms and was many spills in the elevator which made for tricky walking espicially for my husband who is handicapped was afraid he would fall, notified the front desk and they had it cleaned as best as they could during this time. We will stay again next time we are in Fort Worth.
酒店回复：
I apologize for both issues you experienced. We will address both issues. Thank you for staying with us. See you next time.
Guest（Family） 2025-11-01
I really like this place and the staff was very helpful and friendly, definitely recommend this place.
酒店回复：
Thank you, thank you, thank you!! Happy to hear we met your expectations! See you next time!! Happy Thanksgiving!
Guest（情侣） 2025-11-01
Hotel was great, we stayed 2 nights without any issues, staff is friendly, breakfast was good, some guests were a little greedy when it came to what they took as they did not leave much for others, but other than that would absolutely stay again.
酒店回复：
Thank you for your kind words! Glad you enjoyed your stay! We look forward to serving you again soon!
Guest（Other） 2025-10-01
The room was great. However, the elevator was not working and we were stuck on the 3rd floor as that's the only available rooms. Not easy to carry luggage up 3 flights of stairs when you have bad knees and a bad back. :( Other than the elevator not functioning, the stay was great.
酒店回复：
My apologies for the elevator. Please know we are working to fix the problem.
Guest（其他） 2025-10-01
El desayuno
酒店回复：
Thank you for staying with us. Thank you as well for the kind words. Always nice to get the good feedback. See you again next time.
Guest（商务旅客） 2025-04-01
While for the first time ever we stepped into the lobby of the Staybridge we were amazed with how nice and well decorated this hotel was and after checking into our room we never realized that our nightmare would just begin. Our room key would not open any of the ext. doors for outside entry so we asked the clerk what was wrong and she said there was a problem with the door so she would have maintenance check it out and in the meantime she issued us a temp. key card that worked but it expired that evening and no longer worked and once again we got locked out while holding bags of groceries and merchandise from Walmart and we had to walk all the way around the bldg. carrying our stuff to come in thru the front entrance. Then, when I used the DOVE hand and face cream in the bathroom to apply to my body it had a horrible odor of being rancid and had to immediately wash it off. Angry, we decided to leave your hotel and spend the next 3 days at the Best-Western hotel next door, whereas we had no problems, issues or uncomfortable issues. Sadly, this was our very FIRST EVER stay at the Stay bridge Suites and most likely our last!

客户评价 由实住客人提供的真实点评

Guest（其他） 2026-01-01

Guest（Other） 2025-12-01

Guest（Family） 2025-12-01

Guest（Business traveler） 2025-11-01

Guest（Family） 2025-11-01

Guest（Family） 2025-11-01

Guest（情侣） 2025-11-01

Guest（Other） 2025-10-01

Guest（其他） 2025-10-01

Guest（商务旅客） 2025-04-01

客户评价由实住客人提供的真实点评