克魯大廳酒店及 Spa-住客評論

Guest（Business traveler）2025-11-01
Wow. What a stunning venue. You can feel the building as much as see its grandeur. The bed was comfortable with soft pillows. The staff are friendly and helpful. The food is delicious and although we didn’t try the spa or facilities, I loved all our experiences here.
Guest（Couple）2025-10-01
Great hotel rooms had everything we needed the reception staff and bar staff were fantastic. We eat in the restaurant the first night the staff and food we’ve a let down . The food was poor and never asked by the staff if the food was ok . But overall our Stay ?was ?good
Guest（家庭旅游）2025-08-01
Lovely room for my father with easy access bathroom. Spacious and nice view too. Enjoyed food in hotel restaurant
Guest（情侶）2025-08-01
Very beautiful hotel
Guest（獨自旅游）2025-08-01
**Hotel Review: Crewe Hall Hotel and Spa, Cheshire** As a solo traveler with my beloved sausage dog, Stanley, I recently had the opportunity to stay at Crewe Hall Hotel and Spa for one night. Here’s my experience: **Location:** The location of the hotel is absolutely excellent. Nestled in beautiful grounds, it provides a serene backdrop for relaxation and exploration. The picturesque setting truly enhances the overall experience. **Arrival and Service:** Unfortunately, my arrival experience was somewhat disappointing. The service upon check-in felt slow and not particularly welcoming. There was no offer of assistance with my luggage or guidance on where I could take Stanley, which left me feeling a bit lost. I expected a more hospitable reception, especially given the hotel’s reputation. **Room Quality:** On a positive note, the room was clean and well-appointed, featuring a lovely spacious bathroom that included a plush robe and complimentary toiletries such as shampoo and soap. I appreciated the mini bar, which had complimentary water, adding a nice touch to my stay. **Room Service:** One downside was the room service hours, which ended at 10 PM. I arrived at 8:15 PM and was informed of this limitation, which felt a bit early for a hotel of this caliber. It would have been nice to have more flexible dining options during my stay. **Dining:** The hotel itself is stunning, and the grounds are a joy to explore. I had breakfast at the brasserie restaurant, where the attentive staff made a significant difference. The breakfast was wonderful, with a variety of delicious options that set a positive tone for my day. **Overall Impression:** While my stay had its ups and downs, the beautiful setting and the quality of the accommodations were highlights. I hope that the service experience can be improved for future guests, as that would truly elevate the stay. I would consider returning, especially for the lovely grounds and excellent breakfast, but I would hope for a more welcoming atmosphere next time.
Guest（與好友旅游）2025-06-01
The old building is fascinating and amazing, the new building is modern and very comfortable. Breakfast food quality was excellent, and the staff were great. Enjoyed sitting on the terraces on an evening with a drink, taking in the views. Highly recommended.
Guest（獨自旅游）2025-06-01
I was a very good Hotel. I enjoyed my stay from the arrival and to departure
Guest（情侶）2025-05-01
Beautiful grounds and building, lovely leisure facilities including the pool and steam room. Very nice stay would recommend.
Guest（情侶）2025-04-01
Arrived at reception to a 30min wait due lots of people trying to book in and only two receptionists at the desk and one of these was dealing with problems. Which spoilt the start to our break. Once we arrived in our room which was above the restaurant we found the room 4133 outdated with veneer on the wardrobe peeling off. This is not what we would have expected from the reviews we had read. reference the leisure complex swimming pool. which was clean but we found no instructions on how to operate the lockers and had to wait until someone came in. The breakfast and bar area are excellent. generally Very disappointed.
Guest（情侶）2025-03-01
入住前充滿期待，一直都想試下住古堡??原本想慳錢只訂了最便宜的商務房間，reception 帶我們去參觀幾款復古風房間，以優惠價給我們升級，實在太sweet了!! 非常有趣！酒店裝修很美，圖書館，會議室都超有風格！值得一來！！ps停車場櫻花很美

克魯大廳酒店及 Spa

客戶評價 由實住客人提供的真實點評

Guest（Business traveler）2025-11-01

Guest（Couple）2025-10-01

Guest（家庭旅游）2025-08-01

Guest（情侶）2025-08-01

Guest（獨自旅游）2025-08-01

Guest（與好友旅游）2025-06-01

Guest（獨自旅游）2025-06-01

Guest（情侶）2025-05-01

Guest（情侶）2025-04-01

Guest（情侶）2025-03-01

客戶評價由實住客人提供的真實點評