We had a large group of 7 adults, Polynesian Shores condo #201 fit our needs perfectly! Two bedrooms and a sleeping loft, three bathrooms, full kitchen met our basic needs. The unit is located on the end closest to the ocean with a large balcony that wraps around two sides. Great view of the ocean, sunsets were spectacular. The ocean shore is too rocky for swimming by the condo, but we were able to observe numerous turtles swimming. The location was good for trips to the beach, hiking, restaurants, sightseeing, etc. We stayed a full week, did not use the laundry but were glad it was available if needed.
Keeping short and simple, condos need some renovating, grounds keeper needs to be polite and know how to talk to people, we pay good money to stay in these places, no one deserves to be talked down to. The fact that when you leave these honest reviews and management responds with a passive aggressive tone basically placing the blame back on the person says everything you need to know. Will not be staying here again.
Staff is super friendly and while the property is a bit dated, it was super clean! I loved having an indoor pool because we had a windy cloudy day. The puzzles and games available to check out were also fun for the inclement weather. And Galaga in the game room! ???????????? We really liked having a full service restaurant on site. The food was excellent (order steak and clam chowder) and the happy hour drinks were fantastic!!!
This was our second visit to this resort and we were not disappointment. This is a well kept, lovely place to stay while visiting Maui. Even though Maui was going thru a difficult time after the fires in Lahaina the people were welcoming and kind. They are a very strong and compassionate group of people and we loved being on their island. It was worth every dime.
We rented and Air BnB unit 117 @ Polynesian Shores for 10 nites, but only got to use it for a few nites, because our refer went out. It never got direct sun, but still had an awesome view. This kept it quite cool and comfortable. But you needed to have all the windows open to ensure that the breeze did its job. Since the bedroom was so close to the road, the noise could be quite a problem for all the units in the center section (units 111-118, 211-218) of the complex. You had the option of turning the bedroom fan on high, and shutting the bedroom windows, which eliminated the noise, but the fan was not working properly. When we told Bree and Jordana about the refer and fan, they promptly offered the use of another Condo's refer, and arranged to have the fan repaired. When the repairs could not be done expeditiously, they moved us to another unit, which was larger, and did not charge us for the upgrade. We loved the beds, the showers, and little touches, like filtered water container, and the free mid-week cleaning to remedy any possible "red dust" problems. When we moved to unit 202, we missed the privacy of unit 117's lanai, and the "coolness" of its location, but loved how quiet 202 was. The complex's grounds, hot tub, pool etc, were beautiful and well kept. The BBQ's were in fantastic condition. This is a very quiet complex, with lots of great guests, and exudes a wonderful laid back charm. Our stay was made all the better by a great host and responsive property manager.
We stayed at this lovely resort for 7 day during the Easter break. It is a very clean and quiet place to stay. The pool and hot tub are well maintained. The yard is lovely, green and well maintained. This area of Maui is still very quiet but is close to all the tourist area and sights. We found the condo was well stocked with everything we need for our stay and the other visitors were considerate to all. I would highly recommend this place to anyone who would like a low key visit to Maui.
We booked it via Air B’n’B. Everyone loved the place and location. Great views of the other islands and the sea. There is a small beach (Rocky) with sea turtles and snorkeling opportunities. The pool was nice and clean the public BBQ’s were great and spotless.
Nature at its Finest! We come back year after year in February to escape our Canadian winter. A two storey building facing the ocean providing us with lots of whale sightings and a beautiful pool/hot tub area just steps away. Neither fancy nor luxurious, but the unit we stay in is clean and has a well-equipped kitchen. We don’t love large busy resorts and it’s perfect for us. It’s situated just north of Kaanapali Beach. Lots of our neighbours return at the same time each year and it’s nice to visit with the same folks year after year. Every morning, one of the permanent residents leads an aqua fit class and although I am usually not an early bird at home in Toronto, I am ready by 8 am every morning, bathing suit on and ready to go. There are 3 barbecues for anybody to use. And at sunset, everyone’s outside to share the beautiful shades of pink and peach colours in the sky.
This was my 4th time staying at Polynesian Shores in the last 14 years, and I have to say it wasn't as good as I remember it being. The added hot tub since we were last there is an amazing amenity, but I would not call this complex family-friendly, ruined by two permanent residents. One man lives in a bottom unit, somewhere in the 120s, and he was the biggest **** I have ever encountered in my life. My family had a 14 hour travel day with a 3 hour time difference. We got the kids (12, 9 and 5 years old) to bed at about 10:00 PM, but due to the time change, our youngest was up at 3:00 AM. We kept quiet until 7:00 AM, and then got up and had some breakfast. Our kids were so eager and excited to swim in the pool, but we made them wait until 8:00 until the pool opened. After 45 minutes of swimming, the aforementioned man came up to me and my husband and asked us to "keep it down". I smiled and said "I know they're a bit loud, but they are in a pool...they're so excited to be here and swim." He then told me "then maybe you should take them out". I explained to him that we had a 14 hour travel day the day before and they've been up since 3 in the morning, and they just needed to burn some energy off. I was so upset I went over to the pool, closer to my kids, then he kept complaining to my husband, who'd also had enough and told the man off. We were so flustered that we removed our exuberant 5 year old out of the pool (which I regret doing) because he was being "too loud". We understand that kids can be loud, be we do our best to not let them be out of control and over the top. THEY ARE KIDS! They literally haven't swam more than once in the last 2 years of the pandemic, all they could have done was swim in that pool in our 10 days spent on Maui and they would have been the happiest kids in the world. Luckily that man didn't come up to us at the pool for the rest of our trip, though I always felt on edge if he was outside and the kids were in the pool. He did feel the need to tell our 12 year old to not pass a soccer ball with his new friends because it was "ruining his supper" Another permanent resident "tattle taled" on my 13.5 year old nephew to management because he was swimming alone/unsupervised. The rule is under 13 must be supervised, but this lady needs to mind her business, he was quietly swimming and not disturbing anyone. The same lady asked my 9 year old and 7 year old niece if they had a parent with them at the pool, and they pointed at my husband in a chair. GET A LIFE!! These residents need to be reminded that there are families at this complex, or it needs to be marketed as an adult-only complex if these two grumpy residents feel the need to target and bully kids and young families while they are paying a lot of money to stay there. We were even told by the manager our kids couldn't quietly play Marco Polo in the pool, there's literally a sign that says so. Good grief. As for our unit, #211, there is no privacy whatsoever--
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