+8620-86009099 (在线预订)
Dear Guest,Thank you for your review.We sincerely regret that some aspects of your stay did not meet your expectations. Our maintenance team promptly addressed the climate control system concerns by providing alternative cooling solutions and ultimately arranging a room transfer to ensure your comfort. We understand your perspective regarding the value received during your stay.Nonetheless, we truly appreciate your recognition of our attentive personnel who worked diligently to resolve the situation. Your perfect score for cleanliness reflects our housekeeping team's dedication to maintaining immaculate accommodations. We are also pleased that the room change enhanced your overall experience, particularly with the improved amenities.We look forward to welcoming you back. Best regards,Hotel Management
Sehr geehrter Gast,vielen Dank für Ihre positive Bewertung!Wir freuen uns au?erordentlich über Ihre begeisterte Rückmeldung zu Ihrem Aufenthalt im Quinta Funchal Palace Gardens.Unsere engagierten Mitarbeiter setzen alles daran, jedem Gast einen unvergesslichen Aufenthalt zu bereiten. Die Anerkennung unseres erstklassigen Serviceteams erfüllt uns mit besonderem Stolz.Die zauberhafte Aussicht auf Stadt und Meer sowie unser liebevoll gestalteter Garten bieten die perfekte Kulisse für entspannte Momente. Dass Sie sowohl unser reichhaltiges Frühstücksangebot als auch die kulinarischen Kreationen in unserem Restaurant zu sch?tzen wussten, freut uns sehr. Die komfortable Parksituation rundet das positive Gesamtbild optimal ab.Freundliche Grü?e und bis zum n?chsten Mal.Hotel Management
Dear Paul,Thank you so much for sharing your experience with us. We’re delighted to hear that you enjoyed the beautiful views, the friendly and efficient service from our staff, and our excellent breakfast offerings.We appreciate your honest feedback about the dinner experience. We continuously strive to improve our dining options, and your comments will certainly help us refine our menu and overall quality.Regarding the location, we understand that the surrounding roads can make walking challenging. While this is unfortunately beyond our control, we are happy to arrange transportation options such as taxis or recommend local ride-hailing services to ensure a more comfortable and stress-free experience for our guests.Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back for an even better stay in the future.Warm regards,Hotel Management
Dear Tobias, Thank you for your kind feedback! We're delighted to hear that you enjoyed your stay with us and that our hilltop location with its stunning views of Funchal and the sea made your visit even more special.It’s great to know that you found our hotel to be a convenient base for exploring the city. We're especially pleased that you enjoyed our breakfast on the sea-view terrace, starting the day with a delicious meal and a beautiful view is truly a special experience.We hope to have the pleasure of welcoming you back soon for another memorable stay!Warm regards,Hotel Management