珠海新骏景万豪酒店-住客评论

Guest（Couple） 2026-01-01
第一次来珠海，和朋友选择万豪，位置很棒，远眺渔女，日月贝，在爱情路上打卡便利，可以説吃住行没得説。衞生服务没得説，早餐很丰盛。
酒店回复：
尊敬的宾客，感谢您与我们一同分享摄影作品。从您的作品中看到了精彩的假期。感谢您对我们酒店的认可。如您所述，酒店周边旅游资源丰富，步行即可达到香炉湾沙滩、珠海渔女、景山公园、景山栈道，珠海的山景海景一览无遗。期待您再次回来。祝一切顺利。
Guest（家庭旅游） 2026-01-01
酒店设施很新，地理位置很方便，山景房景色很美，酒店人员服务态度很赞！缺点就是隔音稍微有点差，早餐种类不是特别丰盛，但总体来説酒店值得一住.
酒店回复：
尊敬的宾客，感谢您给予我们好评并且与我们分享摄影作品。酒店位于珠海渔女附近，距离拱北关口仅需15分钟车程，可步行至香炉湾沙滩观看日出，也可步行至城市阳台和景山公园。期待下次再次与您相遇。
Guest（与好友旅游） 2026-01-01
服务态度很好，到了前台热情迎接，提早了一些入住还给办理了升房，房间很乾净，可以看到一些海景，早上日出很美。早餐很丰富，肠粉很好吃。退房也很顺利很快。到各景点距离也适中，整体非常好。
酒店回复：
很高兴您喜欢我们的服务与环境！酒店坐落于珠海核心区域，步行即可抵达浪漫的珠海渔女，夜晚漫步海滨栈道欣赏日月贝的璀璨灯光更是别具风情。周边还有充满活力的景山公园和海滨浴场，无论是亲子游玩还是打卡拍照都极为便利。我们也准备了挖沙玩具可供客人选择。期待您的再次光临，让我们为您解锁更多珠海美景与贴心服务！祝您旅途愉快，生活顺心！
Guest（家庭旅游） 2026-01-01
酒店位置离海边还有一段距离，跟我想的不太一样，180度海景房看到的海大概被挡住了100多度吧。酒店设施和衞生还是不错的就是万豪标准，服务一般，门口没有服务生帮拿行李，全程没感觉到有什么服务，明明有机器人，但外卖还要自己下去外面拿。房间里最要吐槽的是洗漱间的推拉门，两面墙都是推拉门而且是透光的，关都关不严，第一次见到酒店有这么**的设计，门拉开后，浴缸是堵在门口的，但凡胖一点都挤不进去洗漱间，开始以为另一侧是可以拉开的，结果只是到方向拉，真的无语??
酒店回复：
推拉门我记错了，是可以拉开更大的，但也是很别扭，因为晚上去衞生间不想影响别人睡觉就拉开没那么大（拉门有声音的）所以要挤进去，总之门口放着浴缸就是很别扭，要么门可以从另一边拉开也还好，总之很无语??
Guest（情侣） 2026-01-01
地理位置优越去任何景点都方便，房间空间大舒适而安静，早餐一流服务细心，前台Shirley小姐知道我们还没有吃晚饭时，立即安排免费行政酒廊的自助晚餐，十分感激。期待再次到店享受服务。
酒店回复：
尊敬的宾客，感谢您给予我们好评并且与我们分享摄影作品。酒店坐落于珠海核心区域，步行即可抵达浪漫的珠海渔女，夜晚漫步海滨栈道欣赏日月贝的璀璨灯光更是别具风情。周边还有充满活力的景山公园和海滨浴场，无论是亲子游玩还是打卡拍照都极为便利。我们也准备了挖沙玩具可供客人选择。期待您的再次光临，让我们为您解锁更多珠海美景与贴心服务！祝您旅途愉快，生活顺心！
Guest（Traveling with friends） 2025-12-01
酒店位于情侣路附近，距离几个着名打卡点很近，房间宽敞，6楼可以桑拿，健身器材齐全，早餐种类丰富，品质优良
酒店回复：
尊敬的宾客，感谢您对酒店设施设备和衞生的认可。酒店拥有户外泳池、健身房、汗蒸、室内按摩池、瑜伽房等设施。在度假的同时可以放松身心。在餐饮选择上，我们拥有中餐厅、西餐厅、铁板料理餐厅、大堂吧等，满足不同需求的客人。酒店位于情侣路附近，步行可达沙滩和珠海渔女、城市阳台、海滨泳场等珠海地标性景点，用City Walk方式深度游珠海不错的选择。期待您再次回来，让我们继续为您打造美好的假期体验。
Guest（Family） 2025-12-01
Had a short nice stay here over the weekend. Very relaxed and enjoyable. Especially thanks to Shirley at the front desk for her assistance during our stay. Will definitely come back again.
酒店回复：
Dear Guest,Thank you for choosing Zhuhai Marriott Hotel for your weekend getaway and for sharing such kind feedback. We are delighted to hear that you had a relaxed and enjoyable stay with us.It is especially rewarding to know that Shirley at the front desk made a positive impression with her assistance—we have shared your compliments with her and the entire team, as recognition like this truly inspires us to continue delivering heartfelt service.We truly appreciate your intention to return and look forward to welcoming you back for another wonderful experience. Should you need any assistance with your future reservation, please do not hesitate to let us know.Warm regards,Zhuhai Marriott Hotel
Guest（Family） 2025-12-01
The receptionists were very nice, mostly Lisa and Claire. They helped with late check out and suggested the best attraction nearby. They were very caring and supportive. The hotel can improve the afternoon tea in the lounge, to provide more options, but everything else was good.
酒店回复：
Thank you so much for your kind words and for recognizing Lisa and Claire at the front desk! We are truly proud to have such caring and supportive team members, and we are delighted they could make your stay more comfortable with their assistance and local recommendations.We also appreciate your thoughtful suggestion regarding the afternoon tea selection in the lounge. Your feedback is valuable and has been shared with our Food & Beverage team for review and enhancement.It was our pleasure to host you, and we look forward to welcoming you back soon for another enjoyable stay—with even better afternoon tea options!Warm regards,Zhuhai Marriott Hotel
Guest（Couple） 2025-12-01
Thank you for this beautiful room. We stayed here twice, once to celebrate our anniversary and came back for new years day. It was beautiful.
酒店回复：
Dear Guests, Thank you for taking your precious time to share your experience at Zhuhai Marriott Hotel and it makes us happy to hear that you had an overall enjoyable stay and appreciate your encouraging rating. Guest satisfaction is what drives us in our continuous efforts to refine our services and we look forward to an opportunity to deliver you a seamless experience. Best regards, Zhuhai Marriott Hotel.
Guest（Business traveler） 2025-12-01
This review is based on the understanding that this is a five-star hotel with an average nightly rate of approximately 1000 yuan. Consequently, the demand for service and quality is expected to be in line with these prices and standards, as befits the Marriott brand name. The value for money at this hotel is absolutely appalling. The average nightly rate is around 1000 yuan. For this price, one expects a different level of service, a different calibre of amenities, and different conditions. Firstly, it must be noted that upon my arrival at the hotel, there was no greeting from any concierge. No one opened the taxi door, nor was any assistance offered with luggage to take it to the room by a concierge or any other staff member. The reception staff, while not rude, were merely polite throughout—they were neither friendly nor did they offer a warm welcome, as is customary in hotels of this calibre. To make matters worse, the receptionist did not speak a word of English and had to ask her colleague to handle my inquiries. We then proceeded to the room. The room was clean and of a considerable size, although the views were terrible—overlooking a sort of ugly grey Chinese residential building surrounded by construction zones, with the accompanying noise. The furniture, somewhat dated and worn by the passage of time, suggests that at some point this hotel did indeed have five stars and a certain prestige. Today, it has clearly seen better days. Next, we went to look for a restaurant within the establishment for dinner. Although the hotel has several restaurants, during this off-peak season only two or three appear to be open. We went to one on the 29th floor, where we were received in a rather unpleasant manner by two waiters (one man, one woman) with no attentiveness whatsoever. They merely indicated the table. The restaurant was completely empty, with expensive prices. The fact that there were no other diners warned me that it was better not to eat there, as it's obvious that when there aren't many patrons, neither the food is fresh nor the service appropriate. I'm not saying this was necessarily the case, as I didn't experience it—I sat down, saw the menu (presented on an iPad, there was no physical menu),and prices were very high, so I left, of course. I went down to the second floor where there is a Japanese restaurant. I was similarly poorly received and handed an iPad to look at the prices—again, high prices and no diners. There was a third restaurant, this one located on the first floor, in the lobby. The lobby was icy, with no heating whatsoever. A waitress was neither present nor expected, and there were two dirty tables, likely from someone who had eaten some time before. Needless to say, upon seeing this situation, I left the hotel. And finally, the breakfast. The breakfast is varied with a wide selection, and there were never any supply issues. However, again, the quality of service was appalling. The wait staff were practically non-existent; there was mostly cleaning personnel circulating, clearing plates from tables. The majority of the dish offerings were geared towards local tastes—many watery rice dishes, some excessively greasy and spicy offerings—with a reduced selection of other dishes more suited to international consumers. Once again, it's a large and varied breakfast typical of a three-star hotel, not a five-star hotel. My recommendation to all those wishing to visit the city during the winter is to look for another hotel. I imagine that in peak season this hotel may change considerably, but that is not the case at this moment. In fact, my stay was for two nights, and I cancelled immediately after the first night. See below breakfast and their “cocktail bar” I ended up at.
酒店回复：
Dear Guest,Thank you for choosing Zhuhai Marriott Hotel and for taking the time to share your detailed and constructive feedback. We sincerely apologize that your experience fell far short of the standards expected of a Marriott property, especially regarding service warmth, dining atmosphere, and overall value.Your observations on concierge assistance, front desk communication, restaurant service, and breakfast offerings have been carefully noted and escalated to our management team for immediate review and action. We are addressing staff training, operational flow, and facility maintenance to realign our service with the Marriott brand promise.We hope to restore your faith in our hotel on a future visit.Sincerely,Zhuhai Marriott Hotel

珠海新骏景万豪酒店

客户评价 由实住客人提供的真实点评

Guest（Couple） 2026-01-01

Guest（家庭旅游） 2026-01-01

Guest（与好友旅游） 2026-01-01

Guest（家庭旅游） 2026-01-01

Guest（情侣） 2026-01-01

Guest（Traveling with friends） 2025-12-01

Guest（Family） 2025-12-01

Guest（Family） 2025-12-01

Guest（Couple） 2025-12-01

Guest（Business traveler） 2025-12-01

客户评价由实住客人提供的真实点评