爸爸大酒店-住客评论

Guest（Couple） 2026-01-01
The staff were wonderful and kind. But the property is old — our room smelled badly of mold. The area also wasn’t the safest and we didn’t feel comfortable walking around at night (they also have to lock the door to the hotel and you have to buzz in which makes it difficult when arriving later in the evening).
酒店回复：
Dear Nina,Thank you for taking the time to write about your experience at our hotel.We are happy to hear that you found the staff wonderful and kind. Thank you for bringing to our attention the odour in the room and your safety concerns.The challenge with the odour in the room has been addressed with our maintenance and house keeping team. Had it been mentioned during your stay we definitely would have assisted at the time however, thank you for brining this to our attention now.With regards to safety and noise concerns. We are centrally located, the hustle and bustle of the city centre does impact the noise level at the hotel. We do take special care when guests are arriving late back at the hotel, if the door is locked, its always best to WhatsApp us as we have staff on duty to assist 24/7. I have also shared your feedback with our night staff team.Thank you again for sharing your concerns with us.We hope to welcome you back to Grand Daddy Hotel in future.Warm regards,Grand Daddy Hotel
Guest（Other） 2026-01-01
The rooms were spotless, breakfast was very nice with many dishes to choose between. Staff was so kind and helpful! Big recommendation ??
酒店回复：
Dear Guest,Thank you for your feedback, and for taking the time to write about your visit.We look forward to welcoming you back to Grand Daddy Hotel soon!Kind regards,Grand Daddy Boutique HotelManagement Team
Guest（Other） 2025-12-01
Very friendly staff. Room was basic and needed a bit of tlc to be honest. Comfortable but a maximum if 3 star accomodation. Breakfast good but slow service. They advertise a roof top bar but during our entire stay it was booked for private parties and thus inaccessible for all but one night
酒店回复：
Dear Guest,Thank you for your feedback, and for taking the time to write about your visit.Thank you so much for taking the time to share your experience with us. We’re delighted to hear that our friendly team made a positive impression, and that you enjoyed our breakfast — even if the service was a little slower than it should be. We truly appreciate the feedback.We’re sorry to hear that your room felt a bit in need of some TLC. Our team is currently working through a series of refresh projects, and your comments help us prioritize where a little extra attention is needed to make each stay more comfortable.Regarding the rooftop bar — we completely understand how disappointing it must have been to find it booked for private events during most of your stay. While our rooftop is a popular venue and does host functions from time to time, we’re reviewing how we communicate availability to ensure our leisure guests aren’t left feeling excluded. We want everyone to enjoy our iconic rooftop whenever possible.Thank you again for your constructive feedback.Kind regards,The Grand Daddy Boutique Hotel team
Guest（Couple） 2025-12-01
Airtstream on rooftop was great. Paid R1300 for a bottle of whiskey when bar closed. Drank half of it and left it outside on table just outside of our room. Next morning it was gone. Asked them about it and even seen it back in the bar they accused other people of stealing it.
酒店回复：
Dear Franco,Thank you for sharing your feedback — we’re delighted to hear that you enjoyed the rooftop Airstream experience. It’s one of our favorite places to take in the city too.We’re sorry to hear about the missing bottle of whiskey. While we completely understand how frustrating that must have been, we do need to clarify that items left in shared or public areas — including outdoor spaces on the rooftop — remain outside of our control, and unfortunately we’re unable to accept responsibility for items that go missing from these areas.That said, we regret that the situation was communicated in a way that left you feeling uncomfortable. We’ve shared your feedback with our team to ensure concerns are handled with more care and clarity in future.Thank you for taking the time to let us know. We truly appreciate the feedback and hope to welcome you back for another rooftop stay — ideally with all bottles staying exactly where they belong.Warm regards,The Grand Daddy Boutique Hotel Team
Guest（其他） 2025-12-01
H?tel très bien placé dans un quartier très vivant! Le personnel est excellent, très souriant, prévenant et efficaces à toutes demandes. L’h?tel est vraiment atypique. La literie était parfaite, chambre propre et nous n’avons pas du tout souffert du bruit environnant dans la rue. Nous avons passé un excellent séjour.
酒店回复：
Dear Guest,Thank you for your feedback, and for taking the time to write about your visit.We look forward to welcoming you back to Grand Daddy Hotel soon!Kind regards,The Grand Daddy Boutique Hotel
Guest（其他） 2025-11-01
O quarto era com um tamanho excelente, muito limpo e silencioso. A equipe foi extremamente solicita quando precisamos. A localiza??o era muito boa
酒店回复：
Dear Guest,Thank you for your feedback, and for taking the time to write about your visit.We look forward to welcoming you back to Grand Daddy Hotel soon!Kind regards,Grand Daddy Team
Guest（情侣） 2025-11-01
I waited five years to book this trip and to stay in the streamline caravans on the roof of this hotel, when we got there, we greeted by the reception who was lovely very happy. The staff were very polite and very friendly. I just don’t think the Management training them properly so it’s not their fault. They were not able to take care of the problem. We checked into the stream line on the roof. It was fantastic exactly as I remembered it. Our first night was great. This was a very important vacation with my partner. we went out touring got back at 1 o’clock, and our trailer was at 38°. We had just flown 20 hours and still jet lag. We’re hoping to come back and get a little rest before going out again impossible way too hot. The room has been cleaned in the staff left it like that at 38° why it’s crazy so I spoke to the office. They said they would take care of it. We went out came back home at night and again still 35°. It’s now midnight we have to leave in the morning. I spoke to the downstairs desk after 30 min. He said if we picked all our stuff up, we could move into a room for the night to pack all your stuff at midnight is an absolute mission. I was told the next day that I could’ve left my stuff in the room and just go and spend the night in the new room.All the Management can do was say sorry, it didn’t even offer to buy us a drink. Nothing just empty sorries… when will people realize especially management that sorry is not enough…
酒店回复：
Dear Guest,Thank you for sharing your experience with us. We're thrilled to hear that our Airstream caravan met your expectations and that our staff were friendly and polite.We appreciate your feedback regarding the air conditioning issue, and we're sorry that it wasn't set to cool mode, causing discomfort during your stay. We'll review our processes to ensure our guests' comfort is prioritized.It's clear that our team didn't quite meet your expectations, and we're grateful for the opportunity to learn from this. We'll work on improving our service to provide a more comfortable stay for our guests.Thank you for choosing Grand Daddy Hotel, and we hope you'll give us another chance to welcome you back.Best regards,The Grand Daddy Team
Guest（家庭旅游） 2025-11-01
This was a last second purchase and was limited by cost so This is a cute hotel in the heart of the CBD, although the location could be considered a bit on the sketch side. Breakfast was include and well made from the onsite restaurant which was a plus. And hotel staff assisted with getting us scheduled on a great tour. Tap water provided. TV only 5 stations. However... BEWARE potential hotel guest especially if you are in the 2nd story family room - Make sure they do not have an event going on in the "Rabbit Hole" event room. They have other event rooms so you could experience the same outrage we had in different rooms depending on your proximity to one of there other event rooms during your stay as we found the hard way. When the hotel makes an excuse note and gives you earplugs before the event you know it is going to be bad. I mean who does that? I thought I booked a hotel not an admission to a club! Someone had booked a birthday party scheduled till midnight, however the party went on and on and on till 0200+ and with the cheap earplugs the hotel gave us you could still hear the noise from our family room suite. Even when the cheap earplugs were not falling out of you ears you could feel the vibration all night long. So yes after being jetlagged and tired already this was by far the worst sleeping experience me and my family have ever had a hotel. I do not accept there apology and do not have any understanding as how they can treat there paying guest such an ordeal.
酒店回复：
Dear Mr. Barto,Thank you for taking the time to share such a detailed review of your stay with us. We’re truly glad to hear that our team was able to help with your tour arrangements and that breakfast from our onsite restaurant hit the spot. We love starting the day on a delicious note!However… the rest of your experience clearly did not hit the right notes — quite literally — and for that we owe you a genuine and heartfelt apology.We completely understand how frustrating and exhausting it must have been to deal with noise during what should have been a restful stay. Earplugs are meant to be a quirky “just-in-case” amenity, not a foreshadowing of an all-night beat drop, and we’re truly sorry that this was your reality. The event in question did exceed both the expected time and the expected decibel levels, and that is not acceptable. We should have ensured your peace, comfort, and sleep came first, full stop.Please know that we are already reviewing our event policies, cutoff times, and room allocations to ensure no future guest finds themselves unwillingly attending a party from their pillow. The experience you described is not reflective of the stay we strive to offer.We appreciate your honesty — even when it stings — as it helps us do better for every traveler who walks through our doors.Kind regards,The Grand Daddy Team
Guest（Couple） 2025-10-01
Wow! Such a unique place to stay! We were first greeted by such kind staff and received very thorough information! Then took the original style elevator up to our room! Such an incredible touch to really enhance the style of the hotel! The rooms were clean and very comfortable beds! There is a few clubs in the area as well as a rooftop bar at the hotel but the solid wood doors make it so you can’t hear anything while in your room! Huge points for that! A lot of hotels are so cheaply made or renovated. The staff went above and beyond to make me a special tea that wasn’t on the menus and I was so appreciative! They did a really great job decorating and redoing this old building into a hotel! Highly recommend staying here for your Cape Town visit!
Guest（家庭旅游） 2025-07-01
The hotel is beautiful and the rooms are cozy and clean. Breakfast selection is good. Everyone is friendly and went above and beyond to help us. I would recommend this hotel and we will definitely stay there again

客户评价 由实住客人提供的真实点评

Guest（Couple） 2026-01-01

Guest（Other） 2026-01-01

Guest（Other） 2025-12-01

Guest（Couple） 2025-12-01

Guest（其他） 2025-12-01

Guest（其他） 2025-11-01

Guest（情侣） 2025-11-01

Guest（家庭旅游） 2025-11-01

Guest（Couple） 2025-10-01

Guest（家庭旅游） 2025-07-01

客户评价由实住客人提供的真实点评