Merci d’avoir pris le temps de partager votre expérience. Nous sommes ravis que vous ayez apprécié la propreté de votre chambre ainsi que l’accueil et la disponibilité de notre personnel.Nous nous excusons sincèrement pour le désagrément causé par le radiateur de la salle de bain et le bruit provenant de la rue pendant votre séjour. Soyez assuré que ces problèmes ont désormais été entièrement résolus afin de garantir un séjour plus confortable à nos futurs clients.Vos commentaires sont très précieux pour nous, car ils nous aident à améliorer continuellement nos services et l’expérience de nos visiteurs. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement et de vous offrir un séjour encore plus agréable et reposant.
Dear Ms. Levine,Thank you very much for taking the time to share your feedback and for rating. We are delighted to know that you enjoyed your stay with us and appreciated the comfort and cleanliness of our rooms.We are, however, sorry to hear that the size of the second room did not fully meet your expectations. As a boutique property, each of our rooms has its own unique layout and dimensions, and we always do our best to assign the most suitable option available at the time of booking.Your comments are very valuable to us and will certainly help us improve further. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Hotel Monte Cenci on your next visit to Rome.With warm regards,Paolo MazzaraGeneral Manager
Dear Robert,Thank you very much for sharing your experience!We are delighted that you found our hotel clean, quiet, and well-located, and that our team made such a positive impression. Your kind words about the value and convenience of staying with us mean a lot.It was a pleasure to host you, and we look forward to welcoming you back to Rome in the future.Warm regards,Anna
Dear Dag,Thank you very much for your kind review!We are delighted to hear that you enjoyed our breakfast, especially the scrambled eggs, and that you appreciated our rooftop terrace. Your words mean a lot to us.It was a pleasure to host you, and we hope to have the opportunity to welcome you back to Rome in the future.Warm regards,Anna
Thank you so much for such kind words, we appreciate your feedback
We look forward to seeing you back again!
Dear Yael,Thank you for sharing your feedback. We’re glad to hear that you appreciated our team’s friendliness and attentiveness during your stay. We also truly value your comments regarding the room, and we apologize that it did not meet your expectations in terms of space, view, and amenities.Your feedback is important to us and will help us continue improving our guest experience. We hope to have the opportunity to welcome you back to Hotel Monte Cenci and provide a room that better suits your preferences for your next visit to Rome.Warm regards,The Hotel Monte Cenci Team
