芙蓉镇尔卓山谷·叠云间-住客评论

Guest（与好友旅游） 2025-04-01
整个环境非常好，很优雅的感觉，回归自然有山有水的空气太舒服了，里面的装修也非常特别，是那种看上去很有格调的，非常安静，几个朋友一起聚在这远离城市喧嚣，泳池也很适合小朋友玩设施：都还挺新的衞生：乾净环境：沉浸式感受新鲜空气服务：服务员很热情的提行李，还有车送上山
酒店回复：
感谢亲的点评与肯定。我们所有的品质与服务源於:让所有入住尔卓山谷民宿的旅者能够全身心放松，更快的融入这个家；让所有疲惫的旅人能卸下劳累，舒适的度过一个美好的夜晚；让所有入住的人们，第二天依旧舒心惬意的完成他们的愉快旅途。欢迎亲下次入住！
Guest（Traveling with friends） 2024-12-01
Very aesthetic hotel, service is awesome, breakfast with a view
酒店回复：
感谢亲的点评与肯定。您的赞美使我们倍感开心，尔卓山谷民宿位於三个景区（芙蓉镇.红石林.左龙峡）的中心点，交通非常方便，我们将继续保持高品质优秀的对客服务标准，竭力为每一位客人打造舒适温馨的入住体验，我们会记得您的支持与厚爱，还将会不忘初心砥砺前行争取给亲亲们带来更多的闪亮。
Guest（Traveling with friends） 2024-12-01
The property has potential with good environment and hardware; but the soft aspect of guest room is not well taken care of and this affects customer experience. Likes - quiet & serene environment, good service in providing prompt internal transport Areas need more attention for improvement: - in the room the coffee & tea container is there but empty - in the bathroom there were lots of small toiletry bottles but shower gel is missing! Imagine a guest is already in shower & finds no shower gel to use..... - cloth hanger with clips was not in good order; side table is badly stained. - it may be on purpose but no tv & no phone is a no-no for customer experience. Phone to contact front desk remains the most efficient & direct means of communication & service; even in today's high tech era. - why create a dent in customer experience when breakfast is covered yet charge for coffee?
酒店回复：
Thank you for your comments and affirmations. We will continue to redouble our efforts, and we will improve the deficiencies, and strive to get your full score of five stars! We are honored to serve you, B&B is committed to bringing every guest a high-quality check-in service experience, satisfaction is only the starting point, surprise and touch is our ultimate goal. Let you feel the most sincere service. Looking forward to your next choice. Finally, I wish you all happiness and health every day~
Guest（Traveling with friends） 2024-09-01
Location is about 10+ mins to Furong ancient town, overlooking farm houses. Very quiet and serene. It’s a beautiful accommodation with soothing deco. Love the huge glass walls with plenty of sunlight. However it falls short on maintenance - one of the rooms we stayed in could improve on cleanliness. The guest room was warm and the air-con could not cool down the temperature for the entire night and we had to sleep with 2 fans on. Not quite worth the price paid. Breakfast was good though.
酒店回复：
Thank you for your comments and affirmations. We will continue to redouble our efforts, and we will improve the deficiencies, and strive to get your full score of five stars! We are honored to serve you, B&B is committed to bringing every guest a high-quality check-in service experience, satisfaction is only the starting point, surprise and touch is our ultimate goal. Let you feel the most sincere service. Looking forward to your next choice. Finally, I wish you all happiness and health every day~
Guest（Couple） 2024-08-01
We had a great relaxing time in this hotel while visiting the red stone national park and Furong Town. They picked-us up for free at the train station in a nice SUV, arranged a fair-priced transportation back and forth to the red stone national park and also offered free drop-off and pick-up at Furong ancient town. Our butler Binbin did his best to help and was very nice. The only things that disappointed us was the management of the facilities like the bar which had no AC turned on while it was more than 30 degrees, so it was basically a sauna...we would have loved to have a drink there enjoying the view. The restaurant is unfortunately very different from the dining room picture advertised (which is only used for breakfast and is also very hot during the day). We would expect to see someone around to serve and also a menu with some snacks at least. The pool, although beautiful and with a great view, has only one bed so not even a couple can really relax side by side...and again no service or anyone around to get some drinks or so. The breakfast is served rather early and only within a span of 1,5 h, from 8 to 09:30. Apart from this the hotel is located in a calm area where you can really relax just some minutes outside Furong town.
酒店回复：
Thank you very much for your comments and affirmation, to get your recognition, housekeeper Bin Bin is really very happy, we will continue to redouble our efforts, we will improve the shortcomings, and strive to get your full score of five-star praise! Guests have fun, comfortable accommodation is the goal we have been pursuing, your satisfaction is the biggest driving force for our service to continue to upgrade. We always insist on providing each guest with a reasonable price, service-oriented, warm and comfortable living environment, to give every guest a lingering experience, sincerely look forward to your visit again! Thank you again for your review and have a great day!
Guest（Family） 2023-12-01
A very convenient stay-cation. We were staying there for one night however, there services are absolutely perfect. They were picking us up up free from the station- hotel- Furong Ancient Town. Highly recommended for those who hesitate on booking. You will get your perfect holiday here!
酒店回复：
Thank you for choosing Erzhuo Valley Homestay, we are honored to serve you. We provide a variety of room types with a variety of layouts for guests to choose from, and the rooms are equipped with smart door locks, which can be cleaned and bedding changed for each guest, ensuring that the room is clean and hygienic, and you can stay with peace of mind. We hope that our sincere service can bring you a more comfortable experience, and we sincerely look forward to your visit again!（感谢您选择尔卓山谷民宿，我们表示万分荣幸能为您服务。我们提供各种布局多样的房型供客人选择，房间均配备智能门锁，卫生一客一扫、床品一客一换，保证房间干净卫生，可以安心入住。希望我们真诚的服务能够带给您更惬意的体验，衷心期待您的再次光临！）
Guest（Family） 2023-12-01
Owners must try very hard to operate this BNB in this area. Great place to stay. Food is good. Staffs are super helpful and impeccable. Absolutely gorgeous view from the balcony. You should deep breathe the fresh air in the morning. Bathroom and living area floor are heated. How sweet! It cannot compare the Airbnb in Queenstown New Zealand stayed few years back but why not give it a try with limited resources they have. A must go BNB if you pass this small town. Give it a try. Something need to improve is absolutely NO Smoking in the dining area and remove the stain in the bench which guests left behind. Speed train is only 15 mins away. Highly recommended.
酒店回复：
Thank you very much for choosing Erzo Valley Homestay and we would like to be honored to serve you. We will continue to make progress if you are satisfied, and we will continue to work hard to improve ourselves and improve some deficiencies, so as to obtain the super satisfactory evaluation of every guest who comes to Erzhuo Valley B&B, and we strive to make every guest in Erzhuo Valley have a comfortable, pure, romantic, comfortable and beautiful stay experience. We look forward to seeing you again! I wish you and your family and friends a happy and happy day~(非常感谢您能够选择尔卓山谷民宿，我们表示万分荣幸能够为您们服务。您满意的点我们会继续进步，对于一些不足的点我们会继续努力提升自己，加以改进，争取获得每一位来到尔卓山谷民宿客人的超满意评价，我们努力让每一个尔卓山谷的房客都有一个舒适，纯净，浪漫，惬意美好的入住体验。真诚期待您再次光临！祝您和您的家人朋友们天天开心，快乐每一天~)

客户评价 由实住客人提供的真实点评

Guest（与好友旅游） 2025-04-01

Guest（Traveling with friends） 2024-12-01

Guest（Traveling with friends） 2024-12-01

Guest（Traveling with friends） 2024-09-01

Guest（Couple） 2024-08-01

Guest（Family） 2023-12-01

Guest（Family） 2023-12-01

客户评价由实住客人提供的真实点评