南京国仕达酒店（新街口德基广场店）-住客评论

Guest user（其他） 2025-05-01
好久了、今天又来南京逛德基看到这家酒店、想起来当时住的特别满意。前台有个姓吴的小姑娘服务特别亲切周到、我看了一下积章的东西在想着自己买本子玩不了、她在前台可能感觉我需要纸就送来了漂亮的明星片、很好的服务意识。还有客房的阿姨打扫的很干净被子铺的很立正。见人也会问好有礼貌不比五星级酒店的体验感逊色。一楼风格也不错适合打卡拍照。
酒店回复：
非常感谢您花费宝贵的时间在此留下您的点评，对我们前台小姐姐们服务的认可，我们最高兴是看到您此次的入住体验满意，希望成为您来到南京的首选~我们也将为每一位在旅途中的客人送去我们最真诚的服务，真诚希望我们在服务上打动您，欢迎常回国仕达酒店家里坐坐，静候您下次光临！
Guest user（Family） 2024-12-01
We had a great stay, friendly staff, very helpful, they speak English. The location is perfect, close to xinjiekou and near the subway station
酒店回复：
尊敬的顾客，您的肯定是我们最珍贵的礼物。我们会用心呵护这份信任，不断提升自我，为您提供更加贴心周到的服务。“随风潜入夜，润物细无声”，国仕达酒店愿您的生活充满甜蜜与温馨!
Guest user（Couple） 2024-12-01
Location is a bit hidden, it’s located beside Mercure Hotel and in front of it is a restaurant. But the restaurant seems like it’s not operating. The staff can be friendlier. But understandable since there is only 1 staff at the front desk and seems that she handles everything by herself. She looks like she always having a bad day. The hotel room is actually looks nice for its price. But we decided to move out after 1 night stay, the bedsheet was dirty with a lot of lint and dust. We got pretty bad rashes from 1 night stay.
酒店回复：
Thank you for your support! In "War and Peace", it is said: "Everyone has defects, just like the apple that God has bitten, and some people have more defects, precisely because God is especially fond of his fragrance." We are fortunate that you can tolerate our shortcomings and give us praise. Looking forward to serving you again
Guest user（Business traveler） 2024-11-01
Hotel location is good. Very near to shopping mall Deji, and metro. There are plenty of local food around. Basically, is a cozy hotel. Don’t expect luxury as this is a budget hotel. Clean and hygienic enough.? Have been to this hotel many times. Will be back again. This time chose trip.com and will be using trip.com. Easy to use and rewards points are higher. Used to use agoda for the past 15 years. However, I think management has changed and lack of integrity. Cannot believe agoda lies. Made a booking on 26Oct for 27Oct-4Nov to Guangzhou, and realised made a mistake. Cancelled by mistake and realised there was a cancellation fees of 13%, amount 700CNY. Agoda claimed that the hotel refused the refund, but the money was collected by agoda instead. They lied repeatedly and kept pushing the blame to the hotel. I booked the same hotel via trip.com and verified with the staff in person. Integrity is an issue.As such, start using trip.com.
酒店回复：
感谢您选择金小鹰家，并留下入住后的宝贵意见。很遗憾此次未能给您带去完美体验，我们深表歉意。您的意见已转相关部门进行沟通，想方设法在细节上加以改进与调整，努力让入住金小鹰家人们都能感受到安静舒适。如在入住期间有所困扰也可以告知前台小伙伴，我们会给到您合理安排。小鹰非常期待能有机会给您再次提供更加优质的服务，真诚期盼与您相遇，祝亲平安喜乐！
Guest user（Couple） 2024-11-01
Amazing hotel with excellent cleanliness and a strategic location. The staff is incredibly friendly and helpful, especially the front desk agent, 丽姐. She was a lifesaver when we forgot our belongings. She assisted us in arranging delivery to the airport seamlessly. Thank you so much, 丽姐! We will definitely return for our next trip. Highly recommended for anyone looking to stay in this hotel
酒店回复：
尊敬的贵宾您好！感谢您对我们酒店各项服务环境及卫生的认可，我们一定更加努力，做到更细致的服务，期待您下一次的出行，来我们酒店入住，让您旅途放松身心，居住环境舒心愉悦，期待您下次光临！
Guest user（Family） 2024-11-01
Not a bad place to stay. The road outside gets congested so our ride back from 夫子庙 took a while… Bathroom is separated from toilet but that seems to be similar to hotels in Suzhou surrounding areas
酒店回复：
尊敬的宾客：感谢您下榻南京金鹰国仕达酒店。很感谢您宝贵点评，酒店在日后的工作会继续努力达到您的五分要求，欢迎您的再次光临。
Guest user（Solo traveler） 2024-06-01
Hotel is clean , ?? nice location and a restaurant. Front desk staff did take forever to help me and they didn’t have slippers . Would stay here again
酒店回复：
【地铁出行不用愁】尊敬的贵宾您好！感谢您对我们酒店环境及卫生的认可，前台对您的帮助也是我们应该做的，房间里是有一次性拖鞋的哦，入住期间有任何需要房间座机可以致电前台小伙伴都是24小时值班的，我们一定更加努力，做到更细致的服务，期待您下一次的出行，来我们酒店入住，让您旅途放松身心，居住环境舒心愉悦，期待您下次光临！
Guest user（Couple） 2024-04-01
Hotel was nice, very nice location. A couple of things on the downside: breakfast was disgusting, for what you pay, you can get something better in the corner. Also, you get to listen the vibration and sound of the subway passing by.
酒店回复：
【Don't worry about subway travel】Hello distinguished guests, We will work harder, dedicated to provide you with better service, very sorry for not meeting your requirements and satisfaction, but we know that there is still a certain gap from the full five-point standard in your mind, we will continue to work hard! Wish: Happy every day!
Guest user（Solo traveler） 2023-12-01
Friendly reception. Appreciate that they have a laundry room. Many eateries around the hotel. Conveniently located near the subway station.
酒店回复：
靓丽的小主您好！感谢您对我们酒店环境的喜欢与认可，您的满意是我们最大的收获，很开心能给您的旅行增添美丽，来到我们这就是我们的家人，我们更希望会是亲回忆里最温馨、最独特的那个，期待与您的再次相遇，新年将至祝亲2024年平安喜乐！
Guest user（Business traveler） 2023-10-01
Semi clean, no smoking smell.good. I like it. Might stay again. Breakfast semi good could be a salad but so far acceptable. Location is really good. There's noises from the window of the street but it didn't much bother me.
酒店回复：
Dear distinguished guests, Thank you for staying with us and satisfied with our service, but also thank you very much for your support and love for us, we will definitely work harder, dedicated to provide you with better service, but we know that there is still a certain gap from the full five points standard in your mind, we will continue to work hard! Wish: Happy every day!

客户评价 由实住客人提供的真实点评

Guest user（其他） 2025-05-01

Guest user（Family） 2024-12-01

Guest user（Couple） 2024-12-01

Guest user（Business traveler） 2024-11-01

Guest user（Couple） 2024-11-01

Guest user（Family） 2024-11-01

Guest user（Solo traveler） 2024-06-01

Guest user（Couple） 2024-04-01

Guest user（Solo traveler） 2023-12-01

Guest user（Business traveler） 2023-10-01

客户评价由实住客人提供的真实点评