Thank you for your feedback. We are very sorry for your experience and assure you that we're committed to making improvements. If your travels return you to Charlotte, please consider giving us another try.
Thank you for your feedback. We sincerely apologize for the issues you experienced. Excessive noise, cleanliness concerns, and maintenance problems are not the standard we strive for, and your comments have been shared with our team. Thank you for bringing these matters to our attention. We truly regret any inconvenience caused, and hope to welcome you back soon for a much better experience.
We truly regret that you're having issues with getting your deposit back and sincerely apologize for the lapse in our communication. At your earliest convenience, please reach out so we can discuss this further. Thank you.
We appreciate you taking the time to share your experience with us. We're very sorry for any pests you encountered in your room; while we do treat our property on a regular basis, we will address your feedback with our provider to ensure this is rectified. We encourage our guests to notify our front desk team of any such concerns, so we can find a solution and ensure you have a positive stay. We're grateful for your comments, and we hope to exceed your expectations on another occasion.
