Staff at Tierra Viva were lovely and welcoming upon arrival, assisted with bags to our rooms, which were clean and comfortable. One of the rooms opened to a busy road, but shutters and double glazed windows allowed no noise, so we had a comfortable sleep. The buffet breakfast was great and you could some basic breakfast things including eggs made to order. We would definitely book again, thank you Tierra Viva~~
staffs were super friendly and helpful. stayed there 2 separate nights. one before machu picchu and the other after i return to cusco from machu picchu. rooms were reasonably spacious and well maintained. hot water shower was good. bed was comfy. breakfast was a in my opinion pretty decent and value for money. it starts as early as 5am so u can catch your morning tours after breakfast. they help u store luggage as you embark on your MP trip and return later so u don’t have to book extra night just to keep your luggage in the hotel if u are staying in aguas calientes for a night (u likely cannot bring ur large suitcases up the peru/inca rail). location wise it’s certainly walkable to the plaza. however i can hear noises from outside. i believe it’s the same with most hotels too in anycase.
This hotel is centrally located within walking distance to the markets & main plaza. The beds are comfortable. Rooms with king bed are small. The courtyard is nice. The breakfast was average to below average. The internet is free but intermittent at best. There is a nightclub nearby which plays loud music until 3:30am which makes it really difficult to sleep.
The reason I'm giving this hotel a 3 star is because of the excellent service we received from Oscar Silva Casafranca. He was courteous, efficient and always pleasant & smiling. He helped with our baggage & was quick to answer any questions or queries we had. He's a huge asset to this hotel.
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