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Thank you for your feedback.We are delighted that you enjoyed your stay in our Kuromi room.We have one more kind of Kuromi room, so please stay there too.We are looking forward to seeing you again in the near future.
Thank you for staying at RESI STAY.We sincerely apologize for the inconvenience caused by the air conditioning issue. We apologize for not providing sufficient information about the cause and for not being able to provide a comfortable rest. We will continue to inspect and improve our facilities to ensure an even more comfortable stay in the future.We are also relieved to hear that the problem with the sink was addressed promptly. We will also review our cleaning and inspection system for the washing machine and continue to make improvements to ensure even cleaner use.All of our staff look forward to welcoming you back on your next visit to Kyoto.