This location of this hotel is quite strategic considering the number of restaurant, pubs and food outlets nearby provided you are willing to do some walking.. Hotel room is clean and service is commendable. I wish to highlight one particular front reception staff for special mention.Her name is
ERDENEKHISHIG. She was kind & helpful and would go out of her way to provide service and assistance like calling a cab on our behalf. However this hotel also has her shortcomings. Breakfast is too basic and monotonous. Bread which is the most universal item is not available. Also check out time at 10am is ridiculously early. It also puzzles me that this hotel still provide smoking rooms which is totally umnecessary as the current trend is towards non smoking rooms for the whole hotel. I hope my positive feedback will help your hotel to upgrade her image further.
The front desk staff here are very nice and helpful, which made check-in and day-to-day questions easy. The location is excellent, right near sukhbaatar square, and the hotel offers convenient amenities like on-site laundry. My room was comfortable with reliable hot water, which I appreciated.
However, during my five-night stay the room was never cleaned (it was supposed to be done on the fourth day). They did bring fresh towels, but I wasn’t allowed an extra pillow when I asked. Overall, the room itself was good and the staff friendly, but still room for improvement. A good stay.
Good place to stay. The hotel located in the city center, around 15-20 min walk from the square & national museum. The area is safe and convenient. However, the staff is not as friendly and only one small bottle of water was provided per day.
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