珀蒂宫图标维普顿酒店-住客评论

Guest（其他） 2026-01-01
Quarto muito limpo, funcionários simpáticos, atenciosos e sempre rápidos em atender, café da manh? farto e repleto de coisas gostosas, produtos muito frescos e uma variedade muito grande. Ar condicionado n?o usamos, calefa??o boa mas faltava no banheiro.
酒店回复：
Estimada Claudia,Agradecemos sinceramente por escolher o Icon Wipton e por compartilhar a sua experiência conosco.é um prazer saber que apreciou a limpeza do quarto, a simpatia e aten??o da nossa equipa, bem como o café da manh?, com produtos frescos e uma oferta variada. Comentários como o seu s?o uma grande motiva??o para todos nós.Lamentamos, no entanto, que a calefa??o no banheiro n?o tenha correspondido às suas expectativas. Agradecemos por nos informar, pois o seu comentário nos ajuda a identificar oportunidades de melhoria e a continuar trabalhando para oferecer maior conforto aos nossos hóspedes.Esperamos ter o prazer de recebê-lo(a) novamente em uma próxima visita à cidade.Atenciosamente,Angel GonzálezGuest Service
Guest（Couple） 2025-12-01
The room was smaller than I expected but the service was excellent and the location couldn’t be any better.
Guest（商务旅客） 2025-12-01
Genial, y en todo el medio de el barrio de Salamanca, ubicación ideal. Lo unico malo es el ascensor :)
Guest（Family） 2025-11-01
Brakefast and employees are the best, hotel is nice , clean y best locations
Guest（Couple） 2025-11-01
Front desk staff and porters were great. Room was mediocre. They need to spruce up the rooms and the cleaning. Nothing was replenished after room was cleaned.
酒店回复：
Dear Alison,Thank you for choosing Icon Wipton and for sharing your feedback. I am glad our front desk colleagues and porters provided great service, and I am sincerely sorry the room and cleaning did not meet your expectations, especially that items were not replenished after housekeeping.Please accept my apologies. I will share your comments with our housekeeping and maintenance teams immediately so we can reinforce our cleaning standards and replenishment procedures. If you are still with us or plan to return, please contact reception or reply with your reservation details so we can address this directly and improve your experience.Un saludoEsther FernandezGeneral ManagerIcon Wipton
Guest（Other） 2025-10-01
Wonderful. The staff is awesome, the location incredible. Honestly, just stay here.
酒店回复：
Tanny, thank you for choosing Icon Wiptn to stay in Madrid and forsharing your experience. It is a pleasure reading that you enjoyed our services and staff. We hope to have the chance to see you soon. Best regards.
Guest（家庭旅游） 2025-09-01
El servicio extraordinario, el restaurante muy bueno, la habitación cómoda Mejoraría las almohadas y el aspecto de la alfombra del pasillo no es nada bueno
酒店回复：
Estimada Cecilia, Muchas gracias por elegir Icon Wipton para alojarte en Madrid y por compartir tu experiencia con nosotros. Un placer saber que hayas disfrutado de nuestros servicios y restaurante. Lamentamos las molestias por el estado de la moqueta, que ya ha sido reparada. Muchas gracias
Guest（其他） 2025-09-01
Creo que no hay duda de que es mi hotel favorito en Madrid no es la primera vez que me e quedado ni sera la última, todo es 10/10!
酒店回复：
Estimada Diana, Muchas gracias por compartir una valoración tan bonita sobre nuestro hotel. Es un placer saber que somos tu hotel favorito en Madrid y esperamos tener la ocasión de volver a recibirte pronto. Un saludo.
Guest（Other） 2025-08-01
I love the team that works there, very nice team! ?? Thank you for all the attentions.
酒店回复：
Dear Susan, A big thank you for staying at Icon Wipton and for leaving your experience with us. Thank you also for these nice words about us! We hope to see you soon. Best regards.
Guest（Other） 2025-08-01
This hotel had a great room, well decorated, well lit hallways, nice staff, ample room. My room’s window faced a very busy street and I didn’t hear any noise at night. Loved staying here. Will repeat.

客户评价 由实住客人提供的真实点评

Guest（其他） 2026-01-01

Guest（Couple） 2025-12-01

Guest（商务旅客） 2025-12-01

Guest（Family） 2025-11-01

Guest（Couple） 2025-11-01

Guest（Other） 2025-10-01

Guest（家庭旅游） 2025-09-01

Guest（其他） 2025-09-01

Guest（Other） 2025-08-01

Guest（Other） 2025-08-01

客户评价由实住客人提供的真实点评