Thank you for your feedback, and we sincerely apologize for any confusion regarding our laundry services.While we do not have on-site self-service laundry facilities, we do offer a reliable external laundry service for our guests. We work with a trusted laundry company to ensure your items are picked up, cleaned, and returned promptly. This service is available upon request through our front desk.We understand how important accurate information is when planning your stay, and we will reach out to ******* to ensure our listing clearly reflects the nature of our laundry service to avoid future misunderstandings.We truly appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless experience.