突尼斯拉克诺富特酒店-住客评论

Guest（其他） 2024-08-01
We arrived after 1.30 am to check in with tired sleepy kids , reception told us that we have an upgrade, when we entered the room the room was not ready and we found that there is no sofa bed ! The process of having another room took over 40 min The delay in the check in and having the correct room is a big issue when u have kids and you only need the room for few hours before your next flight
Guest（家庭旅游） 2024-05-01
Das Hotel war in der N?he des Flughafens nur wenige Minuten mit dem Taxi. Es lag in einer sicheren und ruhigen Gegend mit allen Erfordernissen. Eine Fahrt mit dem Taxi nach Tunis hat circa 20 Minuten gedauert und ungef?hr 20 Din. gekostet. Die Hotel Einrichtung war sauber und das Personal war zuvorkommend und freundlich. Wir hatten ein Doppelzimmer gebucht, aber haben freundlicherweise ein Upgrade zu einem gr??eren Zimmer bekommen, unter anderem mit zwei Toiletten. Bei sehr warmen Wetter kann der Pool in der Terrasse genutzt werden, es gibt einen Spabereich und ein sehr modernen und aufger?umten Fitnessbereich.
Guest（商务旅客） 2023-11-01
服务太慢了，窗关不了，空调还会自动开，不推荐
酒店回复：
Dear Guest,Thank you for your feedback, and we're truly sorry to hear about your experience. We apologize for the slow service and the technical issues you encountered. This is not the standard we aim to deliver. Please know that your comments have been shared with the team, and we are already working to address these concerns. We hope you'll consider giving us another chance in the future.Regards,Belhassen Tebourbi - General Manager
Guest（家庭旅游） 2023-11-01
It was a great choice, I was landing at night, so I decided to stay a night at a hotel close by the airport. My sister and her kids checked in earlier and they had a blast. Great service and an amazing diverse and delicious breakfast we enjoyed the next morning together. I have to say, there was only one bit of detail worth mentioning, the frond desk lady helped me call the cab, but she did not mention using Bolt, which is a more expansive taxi service and forgot to mention that she also obviously chose the Comfort option which cost me more at least a 60% extra charge than the normal price. which was displayed on the meter when we arrived but the cab driver asked for more money than that. Overall, we had a nice short stay and enjoyed a late checkout to chill and recover from my trip. Thanks to Novotel Team for the delicious food variety.
酒店回复：
Dear Guest,Thank you for taking the time to write this review. We are delighted that you enjoyed the hotel's services and breakfast options. We apologize if you felt there was any confusion with your taxi fare, and we appreciate your feedback regarding our front desk. We take customer service very seriously and will use your feedback to continuously improve the quality of our services. Thank you for choosing Novotel as your accommodation.Belhassen Tebourbi - General Manager
Guest（商务旅客） 2023-08-01
L'h?tel est à la hauteur,
酒店回复：
Cher Mohamed,Nous sommes ravis de savoir que vous avez apprécié votre séjour à notre h?tel. Votre satisfaction est notre priorité, et nous espérons vous accueillir à nouveau bient?t pour une expérience tout aussi exceptionnelle.Sincèrement,Belhassen Tebourbi - General Manager

突尼斯拉克诺富特酒店预订电话：+8620-86009099 （电话忙线或无人接听时，请在线预订！） | 会议室在线预订提交

其他咨询：+216-31329329（交通、订餐、桑拿娱乐、发票开具、物品遗失等） | 突尼斯拉克诺富特酒店地址： Cité les pins, Rue de la Feuille d'érable, 1053 El Kram, 突尼斯省, 突尼斯

免责声明：我们是为突尼斯拉克诺富特酒店提供客房预订服务的旅游服务提供商，非酒店的官方网站，请您知晓。

客户评价 由实住客人提供的真实点评

Guest（其他） 2024-08-01

Guest（家庭旅游） 2024-05-01

Guest（商务旅客） 2023-11-01

Guest（家庭旅游） 2023-11-01

Guest（商务旅客） 2023-08-01

客户评价由实住客人提供的真实点评