We had a wonderful stay at Eurostars Aliados in Porto. While advertised as a 5-star hotel, it feels more like a high-end 4-star, mainly because it lacks some of the extra touches of luxury and service you’d expect from a top-tier 5-star experience. That said, it still offers great value for money and an excellent stay.
One of the hotel’s strongest points is its location—right in the heart of Porto, making it easy to explore the city on foot. Despite being so central, the room was quiet and well-insulated, allowing for a great night’s sleep.
Check-in was smooth and efficient, with friendly and professional staff who made us feel welcome right away. Throughout our stay, the staff remained courteous and helpful, ensuring a pleasant experience.
Our room was spacious, stylish, and very comfortable, featuring a king-sized bed, elegant decor, and a huge shower that added a touch of indulgence. Everything was spotlessly clean, which is always a priority when choosing a hotel.
The hotel has a spa with a gym, sauna, and hammam, free for guests. While we didn’t have time to use them, they looked modern, well-maintained, and inviting, adding to the hotel’s appeal.
Overall, Eurostars Aliados delivers a stylish and comfortable stay at a reasonable price. While it may not quite reach the level of a true 5-star experience, it’s an excellent option for those looking for a high-quality hotel in the center of Porto. We would definitely stay here again!
The hotel is probably one of the best in Porto. Unfortunately the online experience had not been pleasant. I realised that I booked a non cancellation stay in advance prior to my trip. When my trip was changed and my Porto is extended from 3 nights to 5 nights. I asked both the agent (Trip/Expedia) and Iater through the hotel for modification of the dates. They refused after several tries. In the end, we decided to forgo one night due to change in air ticket and stayed for the duration of our stay. The remaining nights at Porto. We decided to defer to another hotel. If the hospitality service can be better we would have stay there throughout. This is unfortunate coming from highly recognised hotel here.
The location was convenient and the room was nice and big. However, we had broken glasses on the floor in our room and there was a shortage of staff during the evening/night time.
The hotel's facilities are quite good, the lounge area in the hotel lobby is comfortable, the lighting is warm, and the room area is quite large. The hotel staff had a good service attitude.
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