Dear Jean-Philippe,Thank you for sharing your feedback. We're glad you enjoyed our property and the breakfast.However, it's unfortunate that your overall rating of 6/10 was mainly due to the room fragrance used in one of the rooms. Had we known about your sensitivity, we would have simply avoided using it during the room cleaning.We always strive to provide the best comfort for our guests and hope to welcome you again under better conditions.Best regards,
Merci d'avoir pris le temps de nous partager un commentaire suite à votre récente venue.Nous sommes heureux que vous ayez apprécié votre séjour parmi nous.Au plaisir de vous accueillir de nouveau prochainement
Dear Glenn,What a lovely review, thank you very much. We are delighted to know that the advice from reception was useful to you, your satisfaction is our priority. We hope to see you again.Kind regards,
Dear Diana,A big thank you for this very nice feedback following your stay in our hotel !We hope to see you very soon Sincerly
