Courtyard Santa Cruz

Tourism News

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• Cherry Blossoms Aren't the Only Thing in Full Bloom This Spring: CASEKOO Debuts LinKOO, the World's First Open Clasp System2026-03-14
• CityUHK researchers unveil the mystery of "Asian Flush" mechanism, pioneering new directions in precision treatment for heart attacks2026-03-14

Comment

Guest：Paid parking ($25/night) Nice amenities and neat room! The front desk was kind

2024-04-01

Guest：Never had to write this bad of a review. Terrible experience for the what I spent on. First front reception impression was bad. 2 receptionists, one on the phone helping a lady with an issue. She seemed very stressed. The gentleman helping the rest of us making a line. When it was my turn, my card wouldnt go through. When the lady receptionist was done with the call she seemed like she was about to get a mental breakdown. He then decided to try my card on her side and was successfully processed. He didn’t explain or gave me any instructions about the key. Key needed to work the elevators and power in the rooms I had to figure it out on my own. He Didn’t offer or explained parking, I went back after we unloaded our stuff drove around and found out there was no place to park. The receptionist pretty much just processed my card. I stayed 3 nights and no one went into my room to take trash or pick up the dirty towels. Only thing they did was put a set of clean towels the night before my check out day and that’s about it. I was given an accessible room. I did not ask for one. A light on a night stand were unplugged. Found multiple lotto tickets inside the pull out bed. Toilet paper handle was broken. By the way…..what kind of bar closes at 8? The bartender didn’t seem professional or welcoming. When checking out I was asked how I wanted my receipt. On paper or email. I told her I rather get an email. I checked out around 8am and it’s 435pm and I haven’t received my email. The only people I will say were amazing at their job were the valet guys. They were friendly, helpful and did their job.

2024-02-01

Guest：房间非常乾净 且非常大 唯一让人摸不着头脑的是停车场 门僮小哥专享停车 是需要你把钥匙给他他帮你挺好的 哈哈哈

2025-01-01

Guest：宾馆地理位置很好，离海边近，离市中心也不远。服务质量很好，尤其是前台的服务态度尤佳，体现了万豪的良好服务风格。房间大视野开阔，宾馆大堂与门口很有气质。

2025-02-01