伊拉斯多湖生态度假村 by WAM Experience-住客评论

Guest（其他） 2025-06-01
Feriad?o muito lotado, restaurante ruim para se se A estrutura di hotel na parte externa piscinas, paisagem é linda, porem os quartos tem aa paredes sujas, infiltra??es e o servico de arruma??o de quartos é feito a cada 2 dias isoa me desagradou. O café da manh? estava impossivel de se servir, hotel com capacidade total esgotada e apenas 1 restaurante para cafe da manha num hotel tao grande. Jantar se repete a cena do cafe, filas absurdas, sem muita variedade. Redunindk sr vc esta pensando em ir em feriados, épocas de férias melhor repensar.
酒店回复：
Olá, Viviane!Lamentamos profundamente que sua experiência n?o tenha sido totalmente positiva. Pedimos desculpas por qualquer inconveniente que possa ter ocorrido. Estamos comprometidos em melhorar continuamente nossos servi?os. Colocamo-nos à disposi??o.
Guest（Other） 2025-05-01
The hotel and swimming pools are really good, the bed is comfortable and pleasant. The breakfast is good. But once an hour someone tries to forcefully sell you some shares in a flat... Really annoying. You have to have good nerves to be able to handle that forced sale. When you come back from breakfast, they are waiting at the door and trying to sell you shares. There should be more respect and let the customers enjoy their holiday
酒店回复：
Hello!Thank you for sharing your review. We would like to inform you that your feedback will be forwarded to the company responsible for the sale of the property shares for their awareness and evaluation.We emphasize that the conduct mentioned is not in line with the service standards we value, and it will be thoroughly reviewed so that improvements can be implemented. We reaffirm our commitment to providing quality service and remain at your disposal for any further clarification.
Guest（Couple） 2024-07-01
Poor comfort of the rooms, no blankets, mattresses are hard, couch hard to seat down, tv is the size of a computer, drain of one another bathroom smelling really bad!
酒店回复：
Hello!Thank you for sharing your experience with us and we regret that your stay was not completely satisfactory.We would like to highlight our commitment to offering a memorable stay to all our guests. We will take your considerations into account to improve our services.You are always welcome!We always make ourselves available.Customer Relationship Center – WAM Hotéis.

伊拉斯多湖生态度假村 by WAM Experience预订电话：+8620-86009099 （电话忙线或无人接听时，请在线预订！） | 会议室在线预订提交

其他咨询：+55-62-37733400（交通、订餐、桑拿娱乐、发票开具、物品遗失等） | 伊拉斯多湖生态度假村 by WAM Experience地址： 4600 Avenida Caminho do Lago, 75690-000 新卡尔达斯, 戈亚斯州, 巴西

免责声明：我们是为伊拉斯多湖生态度假村 by WAM Experience提供客房预订服务的旅游服务提供商，非酒店的官方网站，请您知晓。

客户评价 由实住客人提供的真实点评

Guest（其他） 2025-06-01

Guest（Other） 2025-05-01

Guest（Couple） 2024-07-01

客户评价由实住客人提供的真实点评