Himmelsk
Et fantastisk sted 25 minutter gangavstand fra strandpromenaden i Ierapetra. H?y standard, stille og rolig, nydelig mat, fantastisk beliggenhet i nydelige omgivelser og ikke minst veldig hyggelige ansatte. Det frister med et nytt og lengre opphold.
Not for me.
Nice room & amazing view. Lovely welcome fruit platter & bubbly.
However my room offered no shade after 2pm. No umbrellas. Apparently because of wind. Guess they don't know about concrete base umbrellas. So impossible to sit outside most of the day.
Food very average.
Built on a hill. Golf buggies available to drive you back up. Wouldn't want to be dependent on that in high season.
Das enorme Santana Beach Hotel ist absolut beeindruckend – neu, modern und stilvoll gestaltet. Das Personal ist überaus freundlich und stets hilfsbereit. Besonders hervorzuheben sind die vielen Zimmer mit privatem Pool – ein echtes Highlight, das den Aufenthalt unvergesslich macht. Klare Empfehlung für alle, die Luxus und Entspannung suchen!
I booked a superior swim up room thinking of being able to enjoy the view lying at the pool.
There was no shade at all after midday. No umbrella. I left.
Reception very friendly.
Dinner was average.
Great setting, let down in a few areas
Overall this was a nice stay, the hotel has been designed and built very well. It's built on the side of a hill and as such, the higher you go, the better the view. The view over Ierapetra city at night is amazing.
The only comment on the room is that the lighting could do with being better at the bathroom mirror and the wardrobe needs more shelves / drawers.
We got a warm welcome on check in but rarely got a welcome at other times. Often no acknowledgement of arriving for breakfast or dinner. During the service of these, the staff often looked over-worked. That being said, overall the food was good.
The beach was lovely with decent sun beds. In the near week that we were there the bins were never emptied or the sunbed tables wiped down. The beach bar was good, but would be so much better if they walked round every now and then to see if you wanted anything rather than having to go up each time.
The gym was equipped OK, though could probably do with having a set of dumbbells. Nothing to wipe down equipment after use, the air con was limited to 24°C and no towels available which again was a let down, especially as they were strict on limiting towels.
The little spa on site is decent - felt very relaxed after a massage.
Overall we had a nice relaxing stay and it's almost frustrating that they don't just put a bit more effort in to get it amazing.
Property very nice . Room had plenty of space. Booked room with private pool. Fabulous view. We had buffet breakfast and buffet dinner which were both great. Only downside was property built on hill. So walking down ok, but walking up a little hard if you are older. They will take you to your room in golf cart with a phone call which we used. Only stayed one night
This place is great. The hotel was perfectly kept. We did half board and there were plenty of selections at each meal and all was very good. Staff was pleasant and attentive. Beach access underground was perfect with bathroom for convenience.