Family memories
Cottage 23 absolutely fabulous everything we needed and more beds so comfy smelt amazing great gardens back and front would highly recommend once again hotels .com you never fail
Lovely quiet hotel in a small quiet village on the outskirts of Scarborough. Rooms were spotless, comfy beds, extra pillows already in room, fantastic shower (best we've had in a hotel), molten brown toiletries. Only down side was the noise from the extractor fan as we were in the back of the hotel. When mentioned staff were very apologetic as it hadnt been switched off at 9 as it should have been. Only gave 4/5 for amenities as there was only limited choice for gluten free evening meal, food otherwise was delicious. Would definitely recommend
Shame
We stayed in Sunbeam Cottage for the second time. First night all was well. The second night, the people staying in the accommodation next door, also owned by The Plough had a party which started at about 2am and finished at about 4:30. Their lounge was right next door to our bedroom which meant we were then awake for 2.5 hours.
Despite a complaint made to the Plough the next day, with a promise the manager would call, sadly no response from them.
Such a shame it spoilt our stay that the manager didn't bother to contact us. Our previous stay had been faultless.
With a spend of approx ￡800 over the 3 night stay on visit 1 and 2, we expected better.
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