客户评价 由实住客人提供的真实点评

酒店回复：

Thank you for staying at Lamplight Books Hotel Sapporo and for your wonderful review.We were very pleased to read that you enjoyed our location in Tanukikoji 7-chome and that you had a relaxing time in your room.We apologize for any inconvenience caused by the cookies left on the footstool. We will review our cleaning system and strive to provide an even more comfortable stay.We are very encouraged by the fact that you were generally satisfied with your two-night stay and would like to return.We hope you will return to Lamplight Books Hotel Sapporo when you visit Sapporo again.We look forward to seeing you again.

酒店回复：

Thank you for staying at LAMPLIGHT BOOKS HOTEL Sapporo.We would also like to thank you for your kind words regarding our staff's service.We apologize for any inconvenience caused by the small size of your room. We will use this information to improve our future guidance and services so that guests with large amounts of luggage can stay comfortably.We are very pleased that you appreciated our staff's flexibility in suggesting a room change to suit your needs on the day.We hope that you will consider a moderate twin room next time, which will offer more space for your stay.We look forward to welcoming you again.