Dear Andrew,Thank you so much for your wonderful review and perfect 10/10 rating! We are thrilled to hear that you enjoyed your stay.Your kind words about our staff and service mean a lot to us. We look forward to welcoming you back to Boxotel on your next visit!Warm Regards
Dera Sylvia,Thank you for your perfect 10/10 rating and for taking the time to share your experience with us.We’re delighted to hear that you enjoyed our sauna and exercise area, and that the washer and dryer availability stood out as a helpful amenity, even during a short stay. Your kind mention of Nabil is truly appreciated, and we will be sure to pass along your thanks to him.We hope to have the pleasure of welcoming you back to Boxotel for a longer stay next time.Warm regards,
Dear Rachel,Thank you so much for taking the time to share such a wonderful review. We are truly delighted to know that your stay at Boxotel was cozy, clean, and enjoyable from start to finish.Your kind words about our front desk team, especially Nabil, mean a great deal to us. We will be sure to share your feedback with him, as he takes great pride in ensuring our guests feel welcomed and well cared for.We’re also happy to hear that you appreciated the in-room kitchenware, laundry facilities, comfort of the beds, and our sauna and steam room amenities. It’s incredibly rewarding to know everything met your expectations.Thank you again for choosing Boxotel. We truly hope to welcome you back for another perfect stay.Warm Regards
Dear Laton,Thank you so much for your perfect 10/10 rating! We’re happy to hear you enjoyed the comfort of the room and found the kitchenette and laundry so convenient for your stay. Your kind words mean a lot to us, and we hope to welcome you back to Boxotel very soon!Warm regards,
Dear Sequoyah,Thank you so much for your amazing review!We’re thrilled to hear that you enjoyed your weekend at Boxotel, from the clean and spacious room to the well-stocked kitchenette. Nabil will be delighted to hear your kind words ,we’ll be sure to share your message with him!We can’t wait to welcome you back for another memorable stay!Warm regards,
Bonjour,Merci infiniment pour votre fidélité et pour ce magnifique commentaire! Nous sommes ravis que vous ayez apprécié nos chambres spacieuses, ainsi que la chambre sur deux étages avec sa terrasse privée. C’est un plaisir de savoir que notre équipe au déjeuner a contribué à rendre votre séjour encore plus agréable.Au plaisir de vous accueillir à nouveau pour une troisième visite tout aussi mémorable!Bien cordialement,L’équipe Boxotel
Dear Anita,Thank you for sharing your feedback. Please allow us to clarify a few points:Our regular check-in time is at 3:00 PM. However, we strive to be flexible and accommodating for our guests. We are always happy to store luggage, even early in the morning, by simply contacting our 24/7 phone line. Through this, we can remotely open the door to grant access.Regarding transportation, there are indeed two 747 bus stops nearby one about 8 minutes walking distance and another about 15 minutes. That said, most of our guests find it more convenient to use a taxi or Uber directly to the hotel.We are very sorry to hear about the housekeeping issue you encountered. Had we been informed right away, we would have been able to promptly resolve it, including relocating you to an upgraded room for your comfort. Cleanliness is a top priority for us, and we will ensure our team addresses this immediately.We truly value your comments as they help us improve, and we hope to have the opportunity to welcome you again and offer you a more enjoyable experience.Best regards,
Dear Guest, Thank you for your wonderful review! We’re delighted to hear that you enjoyed our clean rooms, convenient location, and our spa and sauna. We apologize for the jacuzzi being closed during your stay and appreciate your understanding. Nabil will be happy to know he made a positive impression! We look forward to welcoming you back on your next visit to Montreal.Warm regards,The Boxotel Team
Cher Michael,Merci beaucoup pour votre retour si positif et détaillé ! Nous sommes ravis que vous ayez apprécié le confort et l’équipement de nos studios ainsi que l’accueil de Nabil.Vous avez raison, le béton ciré peut sembler un peu frais, mais rassurez-vous : en hiver, le plancher est chauffant pour un confort optimal. Votre conseil sur les chaussons sera tout de même très utile aux voyageurs.Au plaisir de vous accueillir à nouveau lors d’un prochain séjour !
