威斯顿秘境酒店-住客评论

Guest（Family） 2026-01-01
Staff helpful and kind. Even those that have started newly there
酒店回复：
尊敬的贵宾，感谢入住威斯顿酒店，您的好评是我们前进的动力，我们会继续努力做好服务，期待您的再次光临！祝您生活愉快，一切顺利！
Guest（独自旅游） 2025-12-01
房间不在这个主图这个地方，是在对面，院子比较差的，衞生也不好，服务态度很一般，最主要的是这个地方去高铁的中巴车不经过这里，要走一公里多！
酒店回复：
尊敬的贵宾，感谢入住威斯顿酒店，您提的意见我们会多注意，我们会继续努力做好服务，期待您的再次光临！
Guest（Traveling with friends） 2025-11-01
Was an amazing weekend spent with friends. Good location.
酒店回复：
尊敬的贵宾，感谢入住威斯顿酒店，您的好评是我们前进的动力，我们会继续努力做好服务，期待您的再次光临！
Guest（Couple） 2025-11-01
Disappointing given this was trip.com recommended and had such a high rating. Receptionist barely spoke a word of English, didn't know we had a reservation, didn't know it was pre paid, had to call his boss on then phone to speak English to me to check us in. Room has coffee cups but no kettle, no coffee or tea. Under the cups was mould and dust. Old soap bar and toothbrush at the back of the sink. Asked for toilet paper and got told it was being ordered and would arrive the next day, next day we got nothing. Had to constantly ask for toilet paper and tissues. When we asked to change the towels we were handed a bundle of towels from the floor that were not even folded. The courtyard was messy with open Garbage bags around. The room was generally ok and the beds ok. The shower was good with plenty of very hot water. The lady receptionist and the man were both friendly and tried to help but basically had to call their boss on the phone to do absolutely anything and they were not really able to help with things. We asked about a possible late check out and were advised if we tipped the housekeeper we could stay until about 1:30 as the housekeeper goes home at 2pm and has about 12 rooms to clean that day. We checked out at the checl out time of 11:30 and the house keepers went straight to our room to clean it. Surely if the other 12 rooms all checked out at check out time they woul be cleaning those rooms? And how much do you tip? It was very ambiguous and they said they didn't want to end up charging us if we checked out late. It really seemed like - if you want to check out late then you need to pay our staff for staying longer, we would have been happy to pay an agreed amount but to leave a tip and not suggest an amount was not very clear. It amazes me how this place gets such a good score. The location is good, there are nice restaurants nearby but the service is poor.
酒店回复：
尊敬的贵宾，很遗憾你的入住体验不佳，这段时间人员调动较大，我们会加强管理，改善不足，期待您的再次光临，看到我们的进步，祝您生活愉快，一切顺利！
Guest（Couple） 2025-11-01
Great, comfortable, clean and nice hotel. Super friendly staff and close to the centre which has everything you need. I would definitely stay here again! 100% recommend.
酒店回复：
尊敬的贵宾，感谢入住威斯顿酒店，您的好评是我们前进的动力，我们会继续努力做好服务，期待您的再次光临！
Guest（Other） 2025-11-01
Wisdom Mystery Hotel offers a unique blend of comfort and intrigue, featuring elegant rooms, exceptional service, and a captivating atmosphere that makes every stay feel like an unforgettable adventure.
酒店回复：
尊敬的贵宾，感谢入住威斯顿酒店，您的好评是我们前进的动力，我们会继续努力做好服务，期待您的再次光临！
Guest（独自旅游） 2025-11-01
位置很好两边都是布施的主街道。很多景点就在附近走路就可以到达啊。房间有浴缸但是塞子塞不住。
酒店回复：
尊敬的贵宾，感谢入住威斯顿酒店，喜欢我们的地理位置，浴缸塞子问题我们已经处理，我们会继续努力做好服务，期待您的再次光临！
Guest（Solo traveler） 2025-10-01
Very good
酒店回复：
尊敬的贵宾，感谢入住威斯顿酒店，我们会继续努力做好服务，期待您的再次光临！
Guest（家庭旅游） 2025-09-01
自闭症の息子と利用しました。室内がとても清洁で惊きました。トイレとシャワールームが别で十分な広さがあり息子も一人で利用できました。朝食は美味しいフランスパンのセット、食后のフルーツとコーヒーも美味かったです。翌朝の托鉢体験もホテルを出てすぐの场所でしたので参加部屋のWi-Fiはメチャクチャ速くてストレス无く日本の家族に自慢しました。乾季のラオスもまた访れたいです、もちろんホテルは此処を希望しています。
酒店回复：
尊敬的贵宾，感谢入住威斯顿酒店，您的好评是我们前进的动力，我们会继续努力做好服务，期待您的再次光临！
Guest（情侣） 2025-09-01
????????????????? 3 ?????????????? ???????????????????????? ???????????????? ????????????????????????? ???????????????????????????? ?????????????????????? ????????? Night Market ?????????????????????? ??????????????? ????????????????? ????????????? ?????????????????????????????? ?????????????????????????????????
酒店回复：
尊敬的贵宾，感谢入住威斯顿酒店，您的好评是我们前进的动力，我们会继续努力做好服务，期待您的再次光临！

客户评价 由实住客人提供的真实点评

Guest（Family） 2026-01-01

Guest（独自旅游） 2025-12-01

Guest（Traveling with friends） 2025-11-01

Guest（Couple） 2025-11-01

Guest（Couple） 2025-11-01

Guest（Other） 2025-11-01

Guest（独自旅游） 2025-11-01

Guest（Solo traveler） 2025-10-01

Guest（家庭旅游） 2025-09-01

Guest（情侣） 2025-09-01

客户评价由实住客人提供的真实点评