I stayed here for 2 nights after a family wedding at the nearby Masseria Baroni ( which was fabulous). I expected my room to be small because it was a single but it was tiny and 20 euros a night more than my junior suite at Masseria Baroni. Prior to the first night I was sent an email to see if I required dinner, I replied that I did and heard nothing. I went for dinner but the restaurant was closed despite the hotel allegedly being full. A lovely member of staff ( who seemed to be the only one at the hotel) rustled up some food from the kitchen. There were very few staff on duty at any one time. It was necessary to hunt someone down to get a drink by the pool for example. Only once during my 2 day stay did someone come to see me to check if I needed anything. I think that there must be some kind of owner/ senior management issue at this hotel. Potentially it could be very good but it seems to be run with minimal staffing and little leadership. The staff I did meet were lovely, the pool fabulous, the environment beautiful and when I did get a meal on my second night it was very tasty. Such a shame and not the fault of individual staff who tried their best with limited resources in my view.
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