里斯本大陆假日酒店度假村-住客评论

Guest（家庭旅游） 2025-06-01
卫生麻麻，进入房间很大麈，没怎样打扫，有之前住客的袜留低，?浴室的花洒柱已坏掉，不能将花洒固定，改致水花四射，第二天要求换房，酒店愿意更换，但另一个房间的花洒柱亦是坏的。每次冲凉后整个浴室地下都是水。
酒店回复：
Dear Client,We thank you for the feedback given on your recent stay in our hotel and we apologize it was such a poor experience.We will relay your comments regarding the issues encountered with the rooms to the hotel's management and housekeeping and we will try to improve our service.With best regards,Ricardo Cunha
Guest（家庭旅游） 2025-06-01
Удобная кровать, хороший завтрак, не далеко от метро.
酒店回复：
Dear Client,We are happy to know you had a good stay and that the hotel's location suited your needs; we hope this allowed for an enjoyable visit of the city.We'd love to welcome you again and present kind regards,Ricardo Cunha
Guest（情侣） 2025-06-01
性价比非常高的酒店，房间大，早餐好而且丰富，离火车站和地铁站都很近，走路不到十分钟的距离。就是健身房少小了点，否则完美。
酒店回复：
Dear Client,Thank you for the kind comments and great review. It pleases us to know that you enjoyed the hotel and the breakfast, as we hope your stay was an enjoyable experience.With warm regards,Ricardo Cunha
Guest（Family） 2025-04-01
The room is clean and spacious. The hotel is closed to airport in a convenient location. However it’s about 20 minutes from the city centre therefore requires taxi to get around.
酒店回复：
Dear Client,Thank you for choosing Holiday Inn Lisbon-Continental and for the good review; we hope you had a great stay and that you consider visiting us again in the future.Kind regards,Ricardo Cunha
Guest（家庭旅游） 2025-03-01
La habitacion muy chula. Algo descuidada en maderas bufadas por humedad, sillones algo rajados y no renuevan. Por un día que se nos olvidó poner en la puerta lo de NO MOLESTAR, nos abrieron 2 veces la puerta durmiendo, nos llamaron al telefono para despetarnos e incluso nos volvieron a picar para decirnos que tenían que limpiar. Algo incomprensible a mi modo de ver. El comedor un dia era un horario el desayuno y ma?ana otro horario, habia dias que porque si ...no habia cena y el room service 24 horas igual. Lo quisimos usar el ultimo día y asi porque si decian que no habia servicio hoy. El resto bien, las habitaciones muy amplias y cama enorme. Tele enana como contraste eso si. Metro cerca muy guay y taxis en la misma puerta y con precios muy asequibles.
酒店回复：
Dear Guest, thank you for taking the time to provide feedback regarding your recent stay at Holiday Inn Lisbon-Continental. We are sorry for not meeting your expectations regarding food and beverage and housekeeping services and for the inconveniences caused. We will forward your comments to our restaurant and housekeeping managers in order for us to always improve our services and our guests experiences. We would like to clarify that indeed we have diferent breakfast times for week days and weekends and holidays. We hope however that you enjoyed your stay and hope you can consider staying with us on your next visit to Lisbon.Best RegardsRaquel Marcelino
Guest（Couple） 2025-01-01
Convenient location, nice hotel lobby with friendly staff. Hotel breakfast was not attractive as good as highly recommended by friends therefore we didn’t had it after checked. I assumed it’s due to the restaurant was under renovation and it’s been moved to 2nd floor with something simple. There are cafes around and even 5 star hotel breakfast buffet around the corner with similar price. The room is fine. Yet noise came out from the wooden floor when you walking through inside the room. I was awake during at night when my partner was walking through from toilet to the desk.
酒店回复：
Dear Client,We appreciate the feedback given on your recent stay at the Holiday Inn Lisbon-Continental.It makes us happy to know that you liked our new open lobby and the service from the team. We'd like to apologize if the breakfast was not on the same level, and we will share your comments regarding the service with the restaurant manager, and we will try to improve.We still hope that it was an overall comfortable experience and that you may visit us again in the future.Best regards,Ricardo Cunha
Guest（Solo traveler） 2024-09-01
Simple hotel with good location. Metro is nearby and easy to find convenient shop.
酒店回复：
Dear Andrew,Thank you for the excellent review!We are happy to know the hotel's location allowed for an enjoyable visit of Lisbon, as we'd love to welcome you again soon.With warm regards,Ricardo Cunha
Guest（Other） 2024-07-01
Location is close to metro station and it’s easy to get to the airport and to the city center. There’s the supermarket near about 5 minutes walking down the street. Rooms are little bit old. The real surprise was a cockroach in my bathroom, as for me, I don’t care, but anyway this is four stars hotel and I didn’t expect this. We arrived late and there was only one guy on the reception that night, it was the small line there - two people before us, but we had to wait about around 15-20 minutes to check in.
酒店回复：
Dear Client,We thank you for the feedback of your recent stay and for the positive evaluation, at least regarding the score, as we deeply apologize for the reported issue, which is not accordin gto our aimed standards.Your comments will be shared with the hotel's management, and we'd like to improve ourselves following your experience.Best regards,Ricardo Cunha
Guest（Traveling with friends） 2024-05-01
breakfast is ok with fair service. room facilities are enough
酒店回复：
Dear Client,We appreciate the good review and kind comments, as we hope to have provided an enjoyable experience.Please visit us again soon!With warm regards,Ricardo Cunha

里斯本大陆假日酒店度假村

客户评价 由实住客人提供的真实点评

Guest（家庭旅游） 2025-06-01

Guest（家庭旅游） 2025-06-01

Guest（情侣） 2025-06-01

Guest（Family） 2025-04-01

Guest（家庭旅游） 2025-03-01

Guest（Couple） 2025-01-01

Guest（Solo traveler） 2024-09-01

Guest（Other） 2024-07-01

Guest（Traveling with friends） 2024-05-01

客户评价由实住客人提供的真实点评