埃斯佩萝皇家逗留-住客评论

Guest（Other） 2025-05-01
Great location, nicely renovated, modern Perfect location, near to harbour and old town. Parking is very neat, about 100-200m, free. Lots of cafes and restaurants nearby, great service, very stylish decor, new, and great lighting in the room. Nice toiletries too. Balcony is big and room is well sound proofed.
酒店回复：
Dear Valuable Guest,Thank you so much for your high grade and your kind commnets. We are so happy that you had a beautiful stay in our hotel and you enjoyed our facilities.We hope to have the opportunity to accommodate you again in the future.Kind regards,Espero Royal Stay Team
Guest（Couple） 2025-05-01
The hotel is located within the old town within walking distance to all restaurants, cafes and shops near to the sea front; parking at the port was adequate. Our King suite was spacious with a separate bedroom and a separate area with jacuzzi overlooking the castle. Service was number one! Both hosts that we interacted with during our stay were very warm and welcoming; Marianna carried our luggage to and from our room and gave us excellent visit itinerary as well as dining suggestions. A memorable stay in Nafplio!
酒店回复：
Dear Valuable Guest,Thank you so much for dedicating time to make your review. We are so happy and grateful for your high grade and your beautiful comments for our staff and our facilities. We hope to have the opportunity to accommodate you again in your next trip in Nafplio.Kind regards,Espero Royal Stay Team
Guest（家庭旅游） 2025-04-01
A small hotel in a good location but very noisy until the wee hours of the night. The hotel claims to be a boutique hotel, while in reality it is very disappointing. Dark rooms, cleanliness below all criticism. Routine breakfast
酒店回复：
Dear Valuable Guest,Thank you for staying with us and for taking the time to share your feedback. We’re sorry to hear that your experience did not reflect the standard we strive to provide to our guests.We regret that you found the room to be darker and less clean than expected. Cleanliness is one of our top priorities, and we are actively working with our housekeeping team to ensure all areas meet the high standards our guests deserve.Regarding the noise, being in a lively central location does mean that there can be some street activity, particularly on weekends. That said, we understand how important a good night's sleep is, and we’re currently exploring solutions to minimize its impact, such as additional soundproofing and offering quiet-room options when possible.As for breakfast, we aim to offer a fresh and satisfying start to the day, and we appreciate your input—it helps us understand where improvements are needed.We’re genuinely sorry that your experience was disappointing, and we hope you might consider giving us another chance in the future to show you the hospitality we’re known for.Kind regards,Espero Royal Stay Team
Guest（情侣） 2025-04-01
We felt that the staff under communicated the difficulty it is to get to this property. There is no where to park close to the property to even drop your stuff off. We had to park about 1/4 of a mile from the location. We had blood stained sheets the 1st night we were there and when we realized the sheets were stained that there was no one there. In the am we told the reception person and the basically scoffed at us and told us that the cleaning lady wouldn’t be there until the afternoon.
酒店回复：
Dear Valuable Guest,Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the inconveniences you encountered.We understand how frustrating it must have been to face difficulties with parking and luggage drop-off. While our location does have its unique charm, we recognize that access can be challenging for some guests, and we’ll take your comments into consideration as we work on improving our pre-arrival communication and directions.We’re especially concerned about the issue you mentioned with the bed linens. This is absolutely not the standard of cleanliness or service we aim to provide, and we’re deeply sorry that this was your experience. We are addressing this matter directly with our housekeeping and front desk teams to ensure it does not happen again and that all concerns are treated with the seriousness and urgency they deserve.Your feedback is very important to us, and we hope you'll consider giving us another opportunity in the future to provide the experience you expected—and deserve.Kind regards,Espero Royal Stay Team
Guest（家庭旅游） 2025-03-01
Comfy room but I think it was the most expensive. Staff very helpful and carried heavy cases up to the next floor (no lift). Decent coffee machine but scant supplies. Good position close to sea and restaurants. Amazing US-themed breakfast
酒店回复：
Dear Valuable Guest,Thank you so much for your high grade and your kind comment. We are so happy that we offered a nice stay to our hotel.We hope to accommodate you again in the next trip in Nafplio!Kind regards,Espero Royal Stay Team
Guest（情侣） 2024-12-01
Very friendly and helpful staff. Amalia was lovely. Breakfast was cooked to order and such a selection. Delicious! Very good location by pretty seafront and old town. Everything close and walkable. Very comfortable bed. We had deluxe room with large patio which we enjoyed.
酒店回复：
Dear Valuable Guest,Thank you so much for your high grade and your kind comments. We are so happy that you had a beautiful experience in our hotel. We hope to have the opportunity to accommodate you again in the future.Kind regards,Espero Royal Stay Team
Guest（其他） 2024-11-01
Stunning find in Nafplio This stunning boutique hotel is located by the waterfront and is central to all that beautiful Nafplio has to offer. Staff were excellent and everyone was friendly. We stayed in the Dream room and had a lovely view.
酒店回复：
Dear Valuable Guest,Thank you so much for your high grade and your kind comments. We are so happy that you had a beautiful experience in our boutique hotel. We hope to have the opportunity to accommodate you again in the future.Kind regards,Espero Royal Stay Team
Guest（情侣） 2024-10-01
A great little spot very close to the water. Right in the middle of all the shops and restaurants. We had an issue with our prepayment, but the staff quickly resolved it. The room was really cute, had a lovely private balcony, and all the necessary amenities. Breakfast was served at the restaurant next door and was delicious. There was not an elevator at this property, so you will have to carry your bags up the stairs.
酒店回复：
Dear Valuable Guest,Thank you so much for your high grade and your kind comments for our staff and facilities. We are so happy that we achieved to offer you a beautiful experience in our hotel. We hope to have the opportunity to accommodate you again in your next trip in Nafplio.Kind regards,Espero Royal Stay Team
Guest（其他） 2024-09-01
Room was very nice. Very quiet nice bed very nice shower, but it’s on patio with a Jacuzzi was very helpful. They gave us two towels to take to the beach. No questions asked watched our luggage for us after check out. The only concern I have here is parking. We had a rental car which we had to park maybe five minutes away, but that is just part of this little town parking is very safe and it really wasn’t that far of a walk and it’s free. I would definitely stay here again.
酒店回复：
Dear Valuable Guest,Thank you so much for your high grade and your kind comments. We are so happy that you had a nice experience in our boutique hotel. We hope to have the opportunity to accommodate you again in the future.Kind regards,Espero Royal Stay Team
Guest user（夫妻／情侣） 2024-09-01
six room boutique hotel with its own full service restaurant. location is right at the old town center, very close to Nafplio's water front. all attractions are nearby and everything is great! great ample amount of breakfast, very polite staff. Maryanna works so hard, she is awesome!

埃斯佩萝皇家逗留

客户评价 由实住客人提供的真实点评

Guest（Other） 2025-05-01

Guest（Couple） 2025-05-01

Guest（家庭旅游） 2025-04-01

Guest（情侣） 2025-04-01

Guest（家庭旅游） 2025-03-01

Guest（情侣） 2024-12-01

Guest（其他） 2024-11-01

Guest（情侣） 2024-10-01

Guest（其他） 2024-09-01

Guest user（夫妻／情侣） 2024-09-01

客户评价由实住客人提供的真实点评