BDL羅斯利大廳酒店-住客評論

Guest（Couple） 2026-01-01
The room was clean and catered for the dogs bowls and beds. The staff in bar were very friendly. The guy at reception this morning has excellent customer service skills. Definitely be back.
酒店回復：
Many thanks for your fantastic review. It was lovely having you and your party staying with us.John
Guest（Other） 2026-01-01
Reception staff John was very helpful polite and cheerful as was Jess the lady who dealt with meals and checkout
酒店回復：
It was a pleasure having you stay with us. Thank you for taking the time to leave a review along with your lovely comments.
Guest（Other） 2026-01-01
Bar poorly stocked (post Hogmanay). Staff far more interested in going home and chatting to each other than looking after customers. Room was clean and tidy, but very basic for the 21st century.
酒店回復：
Thank you for taking the time to review. Please accept our apologies for any issues you faced.
Guest（Other） 2026-01-01
Friendly staff and good room for people with mobility issues. The cooked breakfast was really good. I was disappointed to hear that they’re stopping food in the hotel as the food was good and it will only be continental breakfast although the pastries were lovely but when you go away a cooked breakfast is always good the next morning.
酒店回復：
Thank you for a lovely review. Hope to welcome you back soon.
Guest（Family） 2025-12-01
The only isdue we had regarding oyr stay was that the bar area was very coldcwighout no heating. But the staff throughout our stay were excellent.
酒店回復：
Thank you for your review.
Guest（情侶） 2025-08-01
Das junge Servicepersonal war sehr nett und zuvorkommend. Ein einchecken vor 15:00 Uhr war nicht m?glich. Auch eine spontane Teilnahme am Afternoon-Tea war nicht m?glich. Obwohl nur ein Tisch besetzt war. In der Bar bekamen wir unseren tea with sconesnda die sehr nette Bedienung in der Küche nachgefragt hat. Tausend Dank dafür.
酒店回復：
Thank you, your feedback is mucha ppreciated. We generally require at least 24hrs notice for Afternoon Teas as we need to bake cakes and pastries or defrost ingredients.
Guest（家庭旅游） 2025-08-01
酒店離格拉斯哥機場大概40公里，自駕的話還是比較方便的，停車免費，離小鎮的話大概3公里左右，在進蘇格蘭高地之前做個短停補給是很好的選擇。風景很好，在海邊，酒店可能有點老了，門卡不太好用，另外，早餐的選擇比較少，沒有電梯，大件行李上三樓有點費勁。
Guest（家庭旅游） 2025-07-01
環境不錯，在海邊，設施有點舊，沒有電梯，總體過得去，一般吧。
Guest（其他） 2025-06-01
We were on an extended trip. Laundry service was listed on the property’s description and ******* but when we asked a staff member about it, we were told it was not offered. Otherwise, a very nice place to stay.
Guest（家庭旅游） 2025-06-01
Beautiful views, nice breakfast and the staff are great. However, the bedrooms are nothing like the ones in the photographs - grubby carpets and curtains, bathrooms that need a good scrub. Bedding and towels were nice and clean at least.
酒店回復：
The hotel, particularly the seaview rooms, are about to be refurbed. Your points are noted.

BDL羅斯利大廳酒店

客戶評價 由實住客人提供的真實點評

Guest（Couple） 2026-01-01

Guest（Other） 2026-01-01

Guest（Other） 2026-01-01

Guest（Other） 2026-01-01

Guest（Family） 2025-12-01

Guest（情侶） 2025-08-01

Guest（家庭旅游） 2025-08-01

Guest（家庭旅游） 2025-07-01

Guest（其他） 2025-06-01

Guest（家庭旅游） 2025-06-01

客戶評價由實住客人提供的真實點評