If you choose the convenience of proximity to the airport you can't expect shops like in the central city. If you had gone to centre you would know what the noise is, here some cars during the day, at noght nothing. The crandle you're right, we'll take care of it as soon as possible.
It was embarrassing to host you.
The gentleman is very rude. I personally waited for their arrival beyond midnight, it is true that we do not have an elevator, but I kindly let him leave his bags in a secure room, probably he wanted me to take his backpack up there too. He would have liked to leave his bags all day, but we do not provide this service so I pointed him to a store laggage nearby, but he wanted everything for free. He checked out well beyond our instructions, with absolute arrogance, but no one asked him for anything in return. In addition to being rude, he is also a liar. And in any case, we are not a hotel.
