達拉斯拉斯科林納斯萬豪TownePlace酒店-住客評論

Guest（Other） 2026-01-01
The place was wonderful- we had a great experience. Thank you staff for your hospitality!
Guest（其他） 2025-10-01
Hauska paikka rauhallisella alueella Hauska paikka. Rauhallista ja perussiisti?. Yst?v?llinen palvelu, aamupala aika jenkkim?inen, eli hiilaria ja rasvaa oli tarpeeksi.
酒店回復：
Greetings, Traveler!We are so pleased that you enjoyed your stay with us at the TownePlace Suites Dallas - Las Colinas. Your feedback regarding your staff interactions and amenities the property offers are so appreciated!We hope to host you again on your next trip to the Irving area. Cheers!
Guest（Other） 2025-08-01
The staff are execptional, from he front desk to the kitchen staff and cleaning staff
酒店回復：
Greetings, Traveler! Thank you for your recent stay at the TownePlace Suites Dallas - Las Colinas. We are so pleased you enjoyed your stay as it is our joy to create memorable moments for our guests! Safe travels and we hope to see you again soon!
Guest（Business traveler） 2025-08-01
Hotel & Staff This is a very nice, quiet and clean hotel with daily service. The rooms were in excellent condition. Also, the staff was friendly, courteous and obliging to all.
酒店回復：
Greetings, Traveler! Thank you for your recent stay at the TownePlace Suites Dallas - Las Colinas. We are so pleased you enjoyed your stay as it is our joy to create memorable moments for our guests! Safe travels and we hope to see you again soon!
Guest（Other） 2025-08-01
Excellent staff, fair price, excellent quality breakfast, swimming pool, and basketball court. Great location.
酒店回復：
Hi there! Thank you for your recent stay at the TPS Dallas - Las Colinas. We're so pleased you had the opportunity to enjoy our Brand's unique amenity offerings. We appreciate your kind words and hope to host you again in future.Cheers!
Guest（Business traveler） 2025-08-01
Has all the amenities we need, very clean. Convenient area, breakfast was good, staff is helpful
酒店回復：
Hi there! We are so pleased your enjoyed your recent stay at the TownePlace Suites Dallas - Las Colinas and we hope to host you again on your future travels to the Irving/Las Colinas area.Cheers!
Guest（Other） 2025-08-01
Couldn't be happier with this property. Stayed for 4 nights and the place was very clean and all 3 desk staff that we spoke with during our stay were all very friendly and helpful and that is very refreshing!
酒店回復：
Greetings, Traveler! Thank you for your recent stay at the TownePlace Suites Dallas - Las Colinas. We are so pleased you enjoyed your stay as it is our joy to create memorable moments for our guests! Safe travels and we hope to see you again soon!
Guest（Traveling with friends） 2025-07-01
It is very close to the convention center. Good location. Found cockroach in first room and they offered to change the room. Pictures online show the room to be spacious but are rather smaller in reality.
酒店回復：
Greetings, Traveler!Thank you for your recent stay at the TownePlace Suites Dallas - Las Colinas. It seems your stay was not a 10/10 experience. Please know we have taken your feedback to the team and hope you will give our team another opportunity to host you and provide a truly wonderful guest experience in future. Cheers!
Guest（Business traveler） 2025-07-01
Good not great. Worth it for the space I’ve stayed at this hotel several times and will probably stay there again. With that said this stay had its problems. I stayed in a 2 bedroom room. I loved the space and the room actually got cold and the beds were comfortable. They cleaned the room everyday which was nice. However the kitchen sink had no hot water and one of the burners on the stove didn’t work. We ran into housekeeping a few times and they seemed frustrated with us because we couldn’t speak Spanish to them. Also when we checked in, the man working the front desk was having an argument with another guest that was very unprofessional.
酒店回復：
Greetings, Traveler!We're so pleased you enjoyed your guest room. Thank you for informing us of the water issues you encountered during your stay so we can address this with our maintenance team. We apologize for the interaction you witnessed during check in and know that did not embody "Aggressive Hospitality" which is the cornerstone of our service culture. Please know this has been addressed with the team member. We hope to have another opportunity to host you in future and give you a 10/10 stay!
Guest（其他） 2025-07-01
Worst customer service ever The front desk guy who checked us in was rude to our kids. All they wanted was to go to the front office and purchase drinks and he acted as if they were thieves trying to take something when they had cash in hand. We had ants crawling everywhere kitchen and living room area. The pool wasn't working the entire time and it's still being advertised as available. Never staying again paid almost $500 for 3 days definitely wasn't worth it!
酒店回復：
Greetings, Traveler!Thank you for choosing the TownePlace Suites Dallas - Las Colinas for your Summer travels. We apologize for the troubles you experienced in your guest room as well as the amenity closure during your stay. We've taken your associate interaction feedback to the team and recognize that interaction did not embody the cornerstone of our service culture - "Aggressive Hospitality". We hope to have another opportunity to host you and your family again in future and provide a 10/10 experience!

達拉斯拉斯科林納斯萬豪TownePlace酒店

客戶評價 由實住客人提供的真實點評

Guest（Other） 2026-01-01

Guest（其他） 2025-10-01

Guest（Other） 2025-08-01

Guest（Business traveler） 2025-08-01

Guest（Other） 2025-08-01

Guest（Business traveler） 2025-08-01

Guest（Other） 2025-08-01

Guest（Traveling with friends） 2025-07-01

Guest（Business traveler） 2025-07-01

Guest（其他） 2025-07-01

客戶評價由實住客人提供的真實點評