Residence Inn Denver Central Park-住客评论

Guest（情侣） 2024-12-01
The staff was friendly and attentive, the property was well kept, and the area felt nice and safe.
酒店回复：
Hello there,Thank you for your review! We hope to see you again the next time you are in the Denver area!
Guest（其他） 2024-12-01
Staff unfriendly upon check in. Construction ongoing during entire stay. Workers reluctant to move from entry way upon entry. Loud music playing while attempting to check in from workers.
酒店回复：
Hello Justin, We are very sorry to hear that the staff was unfriendly and the renovation crew was reluctant to move and had their music up during the time of check in. I was able to talk to my front desk agent about this and the supervisor of the renovation project. We assure you that this is not the norm. Thank you for providing your feedback and we hope you will give us another try the next time you are in the Denver area!
Guest（其他） 2024-12-01
Friendly staff, rooms needed upkeep The hotel is under construction for remodeling- nothing was said about this on the site. My room had lights that didn’t work, doors that didn’t have a properly working security latch and a missing remote control (which wasn’t really an issue as I didn’t watch tv but I couldn’t turn off the welcome screen
酒店回复：
Hello there,Thank you for your review and letting me know about all these issues. I just went into the room with maintenance and the breakers were tripped. He just fixed this and logged the breakers to make sure that this doesn't keep happening. I do apologize that this was not on our ******* site, I will look into this and why it wasn't. We just also replaced the remote control for the TV.We hope to see you the next time you are in Denver area and the goal is to be done with the renovation before 12/25/24! So, the next time you are here, it will be completed!Have a great rest of your weekend.
Guest（其他） 2024-10-01
this was a nice stay close to shopping and many attractions in the area. i would stay again.
酒店回复：
Hello there, Thank you for your review! We are glad that you enjoyed your stay! We will see you the next time you are in the Denver area!
Guest（商务旅客） 2024-10-01
The staff is exceptionally good, more so accounting for: the poor condition of the hotel, the hardly any services it offers aside from a bed and breakfast (mediocre, like all other properties of this type). I chose Marriott - and paid more for it - due to its normally good standards across brands. This was a mistake. It was just as mediocre as all the "motel/hotels" in the segment. Because they are understaffed, te didn't clean our room the firts day despite asking us if we wanted it and our stating definitely that we did. Maybe because we reserved tough *******, we were given a bad room on the 1st. floor, dingy, smelly and very noisy. When we complained, they gave us a new room. They need a makeover, seriously! Rooms were styled in te 90's and never changed. Bathrooms were a bit better, but still in need of repair and paint. For what we paid we should have gone someplace else.
酒店回复：
Hello Carina, thank you for your review and compliments about our staff, we really appreciate it!We do need a renovation. In fact, you fell short of just a few weeks of getting ours! Marriott properties typically get a renovation every 7 years. Ours is scheduled to start this coming Friday. We are very excited about the renovation and I am sure our guests feel the same way. Next time you come back, you will see a new, updated look :)Please don't hesitate to reach out of you have any additional questions or concerns. Have a great rest of your day!
Guest（其他） 2024-05-01
E lente lugar para vacaciones
Guest user（商务旅客） 2023-03-01
clean and very close to shopping district

客户评价 由实住客人提供的真实点评

Guest（情侣） 2024-12-01

Guest（其他） 2024-12-01

Guest（其他） 2024-12-01

Guest（其他） 2024-10-01

Guest（商务旅客） 2024-10-01

Guest（其他） 2024-05-01

Guest user（商务旅客） 2023-03-01

客户评价由实住客人提供的真实点评