特沃曼舒易斯酒店-住客评论

Guest（Family） 2026-01-01
Large suite with a very sweet and fun theme. But there was no warning that the only toilet was in a very tiny room where a grown person couldn’t fit. Had to use the toilet sitting sideways and with the door open. Also, there was a giant hole in the wall, making this tiny toilet room a freezer! Otherwise, the rest of the suite was beautiful and clean and great for our stay. But be warned about the tiny toilet room!
Guest（其他） 2026-01-01
Veels te warm. Vooral de blier verwarming. Lamp deed het niet. Wel goede ligging en voor dat geld prima
Guest（其他） 2026-01-01
Odalardaki cikolatali detaylar vok sevimliydi. Otel temiz sessiz ve huzurluydu. Konumu heryere 5 dk. yurume mesafesinde. Odalarda boy aynasi olmamasi tek eksi ozelligi.
Guest（Other） 2025-12-01
I recently stayed at this property in Bruges and overall had a mixed experience. On the positive side, the location was fantastic—right in the centre, making it incredibly easy to explore the city on foot. Check-in was simple and the instructions provided beforehand were clear and accurate. The beds were also reasonably comfortable, which made coming back after a day of sightseeing quite pleasant. However, there were a few disappointing aspects that impacted the stay. The cleanliness under the beds was lacking, as we noticed a fair amount of dust. Our room was also situated next to a communal toilet, which felt unusual given that it seemed all rooms were supposed to have en-suites. The biggest issue, though, was an alarm that went off in reception throughout the night for two out of our three nights. It made it quite difficult to get a proper night’s rest. With a bit more attention to cleanliness and resolving the alarm issue, this property could be a much better experience, especially given its excellent location.
Guest（Other） 2025-12-01
Central location ideal for exploring the beautiful city of Brugge. Welcome email before stay giving codes to access building and our room made check in easy and seamless. Room was clean and generally in good nick for the price point. The only negatives (if I am being picky) were there was no one at reception for our entire stay, our shower was flooding the bathroom (we had to turn it off and on a few times each shower to let the water drain to stop it overflowing and put towels on the bathroom floor). As there was no staff around we had no one to report this to. Also, although there is a room to store luggage before/after check in, this room is unlocked with no staff supervision so I was anxious leaving property there unattended. Last point, there is no lift for guests to use so hotel would not be suitable for anyone with mobility issues or who found stairs difficult.
酒店回复：
Hello Sian,Thank you for your detailed feedback!We were a bit surprised by the 6/10 rating, as we clearly advertise that we do not have a reception service. In the welcome email where you received the access codes, we also include our phone number so guests can contact us at any time if something comes up. We’re truly sorry you experienced an issue with the shower; if we had known, we would have done our best to assist you right away.Regarding the luggage room, it is provided as a courtesy and, as mentioned, it is the guest’s responsibility, though we’ve never had any incidents or reports of theft. And indeed, we do not have a lift, only stairs, which is also clearly stated in advance so guests can choose the room that best suits their needs.Thank you again for your comments. They help us improve, and we hope to welcome you again for an even better stay.Kind regards,The Chocolate Suites
Guest（Couple） 2025-12-01
Super super location and great check in experience. Very clean and lovely shower. Really warm room. Comfy bed and very quiet location. On the down side it really needs to be updated with a good lick of paint its extremely out dated and tired, we were room 10 which was up top and the stairs were a killer especially for my post op wife. Elevator only for luggage. Only one flimsy pillow provided each. We had a wonderful time in Bruges and the accommodation location was great but i wont stay here again and would not recommend it.
酒店回复：
Hello David,Thank you for your feedback and for sharing both the positives and the things that didn’t work for you. We’re really happy to hear you enjoyed the location, the easy check-in, the cleanliness, the shower, and the comfort of the room, that means a lot to us.Regarding the points you mentioned: the room that you choose is indeed located at the top floor, we don't have rooms on the ground floor, and this room was chosen by you. We’re sorry this made your stay less comfortable. The elevator is only for luggage, which we always indicate in advance, but we understand how this can still be inconvenient in your situation.About the room needing updates: we will do some improvements after this december, but your comment helps us prioritise what matters most to guests.We’re glad you had a wonderful time in Bruges, and even if you wouldn’t stay with us again, we genuinely appreciate your honesty. Feedback like yours helps us grow.Kind regards,The Chocolate Suites
Guest（Other） 2025-12-01
We had a lovely stay at the chocolate suites and the hotel is in an amazing location!! However to rate this 5 star it would have been great to have a few more mirrors in the room, as you can imagine 4 women getting ready 1 mirror in the bathroom wasn’t ideal, we could have done with a few in the bedrooms too. Also the bathroom in Room 2 was very tiny, two of us were pregnant so it was a little tricky to manoeuvre in there. Overall it was a lovely stay and it was so nice to just use codes to get into the property and not a key.
Guest（其他） 2025-12-01
La habitacion, espaciosa y limpia. Los bombones de bienvenida. Solo mejoraria tener mas opciones de cogines
Guest（家庭旅游） 2025-12-01
Buena experiencia en general. Habitación tranquila, cómoda y de fácil acceso. La única pega que le daríamos fue que el ba?o olía mal cuando llegamos y no había ambientador. Nos encantó el detalle de los bombones en cada cama.?
Guest（Other） 2025-11-01
Sijainti erinomainen. Kylpyhuoneeseen olisi hyv? hankkia jonkinlainen lattiakuivain. Sein?t olivat ohuet.

特沃曼舒易斯酒店

客户评价 由实住客人提供的真实点评

Guest（Family） 2026-01-01

Guest（其他） 2026-01-01

Guest（其他） 2026-01-01

Guest（Other） 2025-12-01

Guest（Other） 2025-12-01

Guest（Couple） 2025-12-01

Guest（Other） 2025-12-01

Guest（其他） 2025-12-01

Guest（家庭旅游） 2025-12-01

Guest（Other） 2025-11-01

客户评价由实住客人提供的真实点评