Dear Valued Guest,Warm greetings from Moire Hoi An, Vignette Collection by IHG.Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our convenient yet peaceful location near the Old Town and enjoyed the complimentary bicycles provided by our Front Desk.We also appreciate your comments regarding the room layout and breakfast area, and we are glad to know that the quality of our breakfast met your expectations. Your feedback has been noted and shared with the relevant team for review.Thank you once again for your valuable input. We hope to have the pleasure of welcoming you back to Moire Hoi An in the future.Sincerely,Guest Relations TeamMoire Hoi An, Vignette Collection by IHG
Dear Erx,We are delighted to read your kind review following your recent visit to our resort. It’s truly rewarding to hear that you enjoyed your stay and appreciated our team’s efforts and the hotel’s facilities.Your feedback reminds us of why we love what we do — creating spaces where guests can unwind, connect, and feel at home. We’ll be sure to pass along your compliments to the team.We look forward to welcoming you back to Moire Hoi An, Vignette Collection by IHG, where every stay tells a unique story.Kind regards,Guest Relations TeamMoire Hoi An, Vignette Collection by IHG
Dear CC Tong,Thank you for staying with us at Moire Hoi An, Vignette Collection by IHG, and for taking the time to share your feedback.We are truly sorry to hear about your disappointment regarding the view from your assigned room. At Moire Hoi An, we are committed to offering thoughtfully curated and enriching stays, and we regret that we did not meet your expectations in this instance.Please rest assured that your comments have been shared with our management team for immediate review. We are taking this matter seriously and will look into how we can better align room assignments with guest expectations in the future.We do hope to have the opportunity to welcome you back again and provide you with a stay that reflects the care and quality we strive to uphold.Warm regards,Guest Relations TeamMoire Hoi An, Vignette Collection by IHG
Dear SHEN WEILIN,Warm greetings from Moire Hoi An, Vignette Collection by IHG.Thank you for sharing your feedback. We are delighted to know that you enjoyed our tranquil riverside location, just steps away from the vibrant Old Town. It is wonderful to hear that the understated elegance and refined comfort of our hotel left a positive impression.We look forward to welcoming you back on your next visit to H?i An.Warm regards,Guest Relations TeamMoire Hoi An, Vignette Collection by IHG
Dear Valued Guest,Thank you for choosing to stay at Moire Hoi An, Vignette Collection by IHG, and for sharing your kind feedback.We are delighted to know you enjoyed the peaceful environment, convenient location near key attractions, and the cleanliness of your room. Your appreciation for our team’s professionalism is truly valued, and we are pleased that the river view added to your overall experience.It was our pleasure to have you with us, and we look forward to welcoming you back for another memorable stay.Warm regards,Guest Relations TeamMoire Hoi An, Vignette Collection by IHG
Dear Longlee,Warm greetings from Moire Hoi An, Vignette Collection by IHG.Thank you for sharing such a thoughtful and evocative review. We're truly pleased to know that you enjoyed the distinctive architecture and ambiance of our hotel, along with the riverside setting that reflects the charm of our destination. It’s also wonderful to hear that both our breakfast and local cuisine at the restaurant suited your taste perfectly.Your appreciation of the lantern-lit evenings and tranquil river views beautifully captures what makes this place so special. We look forward to the opportunity to welcome you back for another memorable stay.Warm regards,Guest Relations TeamMoire Hoi An, Vignette Collection by IHG
Dear Valued Guest,Warm greetings from Moire Hoi An, Vignette Collection by IHG.Thank you very much for sharing your experience. We are delighted to hear that you enjoyed our beautiful surroundings, excellent breakfast, and the convenience of our facilities including the swimming pool, gym, and spa. It is also wonderful to know that our team’s arrangements — from the poolside room to transportation assistance — contributed to a seamless and pleasant stay.We are especially pleased that you had the opportunity to explore the Ancient Town by bicycle and take part in our coffee-making activity. Your mention of the short and scenic walk across the bridge to the Old Town is much appreciated.Thank you once again for choosing to stay with us. We look forward to welcoming you back for another memorable visit to Hoi An.Warm regards,Guest Relations TeamMoire Hoi An, Vignette Collection by IHG
Dear Xixiaorensheng,Warm greeting from Moire Hoi An, Vignette Collection, and we do hope this finds you very well.Thank you for sharing your comments from your recent experience with us. It truly warms our hearts to know that you appreciated our service and facilities.Your thoughtful words inspire us to continue creating meaningful and enriching stays for our guests. Rest assured, your compliments will be shared with the team—they will be thrilled to hear they made your visit special.We hope to have the opportunity to welcome you back soon for more memorable moments in the vibrant heart of Hoi An.Warm regards,Guest Relations TeamMoire Hoi An, Vignette Collection, an IHG Hotel
Dear Ross,Warm greetings from Moire Hoi An, Vignette Collection.Thank you very much for taking the time to share your wonderful feedback about your recent stay with us. We are delighted to know that you and your family enjoyed every aspect of your visit — from our breakfast offerings and in-room dining to the rejuvenating spa experience and our convenient riverside location.Your kind words are truly rewarding for our entire team, who take great pride in creating enriching and memorable stays for all our guests. We will be sure to share your compliments with them, as it will certainly bring smiles to their faces.We sincerely look forward to welcoming you and your family back to Moire Hoi An for another exceptional stay in the near future.Warm regards,Guest Relations TeamMoire Hoi An, Vignette Collection, an IHG Hotel
Dear Shemain Daily’s,Warm greetings from Moire Hoi An, Vignette Collection.Thank you for taking the time to share your recent experience with us from your visit to our resort.On behalf of the Moire Hoi An team, we are truly grateful for your kind compliments and recognition of our service and facilities. Your feedback is an invaluable source of motivation for our team, and we will ensure your thoughtful comments are shared with them.At Moire Hoi An, our goal is to create enriching and memorable stays, and we are delighted to hear that your visit reflected this. We hope to have the pleasure of welcoming you back soon to explore more of our charming city and unique experiences.Warm regards,Guest Relations TeamMoire Hoi An, Vignette Collection, an IHG Hotel
