Dear FC338,Thank you for your thoughtful review! We're delighted that you enjoyed our strategic location at Ao Nang Beach and found our staff to be helpful and responsive. It's wonderful to hear that our hotel suits families looking for a relaxing holiday in Krabi. We also appreciate your suggestion about adding more facilities for families who spend most of their time on the premises—this is valuable feedback that we will certainly consider. We hope to have the pleasure of welcoming you and your family back soon!Best regards,Management Team.
Dear wonderlustlana,Thank you for your amazing review! We're thrilled to hear that our staff, especially Book and Ae, provided you with enthusiastic and knowledgeable service. It’s wonderful that you enjoyed the breathtaking cliff view and the sunset from your room. We’re also glad to know you loved our breakfast, activities, and the convenience of our location. Your detailed feedback on our amenities is greatly appreciated. We can’t wait to welcome you back for another wonderful experience! Safe travels until then!Best regards,Management Team.
Dear Hy Woo,Thank you for your positive review! We're thrilled to hear that you found our hotel very clean and comfortable, and that you enjoyed the convenience of ordering room amenities through the app. We appreciate your high recommendation of 9/10 and hope to welcome you back for an even better experience in the future!Best regards,Management Team.
Dear Valued Guest,Thank you for your feedback and for choosing to stay with us again! We're glad to hear that you found the price/performance ratio acceptable and that you enjoyed your overall experience. We apologize for the issues with the room size and the bedding feeling wet. Your comments are important to us, and we will address these concerns with our team to ensure a more comfortable stay in the future. We appreciate your input and hope to welcome you back for another enjoyable visit!Best regards,Management Team.
Dear Valued Guest,The room was very clean. The service was pretty good. The breakfast was generally acceptable, and the price of more than 200 yuan was a very high cost performance. The location was OK, very close to Ao Nang Beach, and there were many places to eat nearby.Best regards,Management Team.
Dear Nikicao,Thank you for your lovely review! We’re thrilled to hear that you enjoyed our great location and the delicious restaurants nearby. It’s wonderful that you appreciated the hotel service, including the complimentary 30-minute massage, and that your children loved the swimming pool and slide! We’re glad you enjoyed the breakfast, and we appreciate your feedback about the variety. We look forward to welcoming you back for another enjoyable stay!Best regards,Management Team.
Dear Hongselianyiqun,Thank you for your detailed review! We’re thrilled to hear that you enjoyed the excellent location, the surprise upgrade to a pool deluxe room, and the outstanding service. It’s great to know that you found the Japanese skewers and sushi excellent and that the breakfast met your expectations. I’m sorry to hear about the issues with the water temperature and the lack of certain amenities in the room. Your feedback is valuable, and we will address these concerns to improve our guests’ experience. We’re glad you enjoyed the Muay Thai class and found the hotel spa to be effective. We appreciate your comments and hope to welcome you back for a more comfortable stay in the future.Best regards,Management Team.
