巴兰基亚万豪酒店-住客评论

Guest（Other） 2026-01-01
The only comment that i have, is that you should have cleaning spray in the gym with some paper to be able to clean machine and weight after use
酒店回复：
Thank you for helping to offer better experiences in Barranquilla.
Guest（Couple） 2025-12-01
Modern and new hotel with impecable rooms. Excellent amenities and incredible staff. The transport company of the hotel should be better managed in order to provide a great service when it comes to schedules and to assigned a driver.
酒店回复：
Thank you for sharing your experience with us.We apologize for the problems you encountered during your most recent stay at our hotel. Together with our team, we will work to offer better service in the area of transportation.Thank you for helping us continue to improve.
Guest（其他） 2025-12-01
Impecable locación Comida genial Gente amable
酒店回复：
Estamos encantados de leer sus comentarios y poder compartir con nuestros anfitriones s Experiencia.
Guest（其他） 2025-12-01
Excelente limpieza el personal muy agradable el desayuno completo de todo.
酒店回复：
Siempre es ungusto para nosotros leer sus valiosos comentarios y saber que cumplimos sus expectativas es lo que más nos motiva.
Guest（商务旅客） 2025-11-01
En la recepción tenían al peor colaborador, era como que la competencia puso a su gente para que nadie se quede alli
酒店回复：
Gracias por dejarnos saber sus observaciones, lamentamos que la fecha de su reserva pero por politicas de su privacidad no teniamos conociumiento de la tarifa que le manejaron. Esperamos tener una oportunidad para garantizar una mejor experiencia
Guest（Other） 2025-10-01
Hotel is beautiful, rooms are big and well maintained. Best brunch in the city on Sunday.
Guest（Business traveler） 2025-09-01
Hotel is in excellent conditions. Service overall is very good but could improve at the restaurant. Would come back again.
酒店回复：
We are so happy to read your valuables comments about your experience with us!Thank you for Choosing us
Guest（家庭旅游） 2025-08-01
Amo hospedarme en Marriott hotels. El personal es maravilloso y las instalaciones increíbles. En esta ocasión hago una observación a modo de que puedan mejorar, la tecnología de los televisores no son propias de esta nueva era. La limpieza en el lavamanos opaco mi visita.
酒店回复：
Gracias por sus observaciones, su feedback lo hemos compartido con nuestra área de sistemas para que puedan buscar alternativas que nos ayuden a ofrecer un servicio a la vanguardia.
Guest（Family） 2025-06-01
Sad to see a good hotel with a very miss informed staff in the front. We were giving a bit of trouble at check in due to disinformation in documentation. Three different info per three different employees at the front desk when finally after two times we thought we got it right, my sister in law got charged taxes when we presented the documents correctly and if I wouldn’t have checked or if she would’ve traveled alone. She would’ve left with a 90 cad dollars charge. I had to call in Spanish and ask why the high charge when our bill was only 26cad. Front desk and auditor didnt do their job an updated our room charges. Feel the front staff is not well informed or prepared.also pool is closed until 9am! We stayed in the club room. My sister in law wanted to enjoy a cup of coffee outside in the pool to enjoy the warmth and was denied access. Also nobody checked in the pool area. We were locked out outside the pool for dinner time. We had to yell for help. She was locked out in the morning as well. Was trapped in between two gates. Nobody around to check in the pool area. A bit disappointed considering the price of rooms. Hotel is beautiful sad service.
Guest user（商务旅客） 2024-09-01
房间很好，服务很好，早餐有汤，健身房，游泳池均很好

客户评价 由实住客人提供的真实点评

Guest（Other） 2026-01-01

Guest（Couple） 2025-12-01

Guest（其他） 2025-12-01

Guest（其他） 2025-12-01

Guest（商务旅客） 2025-11-01

Guest（Other） 2025-10-01

Guest（Business traveler） 2025-09-01

Guest（家庭旅游） 2025-08-01

Guest（Family） 2025-06-01

Guest user（商务旅客） 2024-09-01

客户评价由实住客人提供的真实点评