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Dear Guest,Terima kasih telah meluangkan waktu untuk memberikan ulasan mengenai pengalaman Anda di ibis Jakarta Raden Saleh. Kami senang mengetahui bahwa Anda menghargai lokasi strategis kami, akses yang mudah, dan beragam pilihan kuliner di sekitar hotel. Desain kamar modern minimalis yang kami tawarkan memang dirancang untuk memberikan kenyamanan maksimal kepada tamu kami.Kami sangat menghargai masukan Anda terkait tempat tidur. Kami mohon maaf atas ketidaknyamanan yang Anda alami. Hal ini akan segera kami sampaikan kepada tim terkait untuk ditindaklanjuti dan ditingkatkan demi kenyamanan tamu di masa mendatang.Sekali lagi, terima kasih atas umpan baliknya. Kami berharap dapat menyambut Anda kembali dan memberikan pengalaman yang lebih baik di masa mendatang.Salam hangat,Guest Experience ManagerIbis Jakarta Raden Saleh
Dear Raop,Thank you for sharing your feedback about your stay at Ibis Jakarta Raden Saleh. We’re glad to hear that our close proximity to Halim Station and the cleanliness of our hotel met your expectations. It’s always a pleasure to welcome guests who value our convenient location and fresh environment.We appreciate your comments about the room size and basic amenities. To support sustainability and reduce waste, some items like soap and toothbrushes are provided upon request. However, we understand this might not meet everyone's preferences, and your feedback helps us refine our services to better suit our guests' needs.We hope to welcome you back in the future for another comfortable stay. If there’s anything we can do to enhance your experience, please don’t hesitate to let us know.Warm regards,Ibis Jakarta Raden Saleh
Dear Valued Guest,Thank you for sharing your experience at Ibis Jakarta Raden Saleh. We are delighted to hear that you enjoyed your room and the outstanding service provided by our team. We’re also glad you appreciated the availability of breakfast downstairs.We understand that the traffic conditions around the area can be challenging at times. Your feedback is important, and we hope to continuously find ways to enhance the convenience for our guests, especially those attending exhibitions or events.We sincerely appreciate your support and look forward to welcoming you back for another pleasant stay in the future.Warm regards,ibis Jakarta Raden Saleh
Dear Guest,Thank you for your feedback and for choosing ibis Jakarta Raden Saleh. We're pleased to know that you enjoyed the cleanliness of our rooms, the friendly service, and the convenience of our location near Malacca Hardware, supermarkets, and 24-hour shops.We’re sorry to hear about the challenges you faced with navigation when using ride-hailing apps. Please note that our hotel is listed on maps, but we understand that some drivers may encounter issues locating us. We recommend sharing our full address or sending the map pin directly via the app to ensure a smoother experience.Your feedback is important, and we’ll explore ways to make our location even more accessible for guests. We look forward to welcoming you again in the future and providing an even better stayWarm regards,Guest Experience Manageribis Jakarta Raden Saleh
Dear Lee Siew Mun (Mun Lee),Thank you for sharing your detailed feedback about your recent stay with us at ibis Jakarta Raden Saleh. We’re thrilled to hear that you found our beds super comfy and enjoyed a restful sleep – it’s always our goal to provide a relaxing experience for our guests.We’re also glad you appreciated our location and found it convenient for exploring the city. However, we sincerely apologize for the areas where we fell short of your expectations.Your comment about the toilet cleanliness has been noted, and we will address this with our housekeeping team to ensure improvements are made. Regarding the bottled water, we provide complimentary bottles as part of the room amenities, but there is a nominal charge for additional bottles beyond the standard allocation. We understand this may feel unusual, and we’ll ensure to clarify this policy with our guests to avoid confusion in the future.As for breakfast, we're happy you found the Indomie option unique, though we regret that it didn’t fully meet your expectations. We’ll review your input to improve the presentation and align it more closely with the photos.Thank you again for your constructive feedback. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Warm regards,Guest Experience Manageribis Jakarta Raden Saleh
Dear Steve Takehiko,We very much appreciate your comments regarding your stay at the Ibis Jakarta Raden Saleh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guest Experience Team
Dear TheTravelGirlThank you for taking the time to tell us about your experience at the Ibis Jakarta Raden Saleh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Jakarta Raden Saleh, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Guest Experience team
Dear Guest,We very much appreciate your comments regarding your stay at the Ibis Jakarta Raden Saleh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Guest Experience Team
Dear YYX0609,Thank you for taking the time to tell us about your experience at the Ibis Jakarta Raden Saleh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Jakarta Raden Saleh, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Guest Experience team