Thanks your opinion next time we try to recovery our all side.
Dear SirThanks to your opinion we hope see you soon.
Thank you so much for getting in touch with us and giving us suggestion to make our service improve. We received all of your compliments cordially and we will have solved all of the problem you faced before your next check-in. Actually we were houseful that time and had some sort number of manpower. We apologies for the reason we couldn't make you happy with our service.Thank you so much for helping us Sir, we always look forward to get compliments from guests so that we can know about weak points of our service and staff activity.CordiallyThe Castle Inn Team