纽CZ海云台雷西登斯(NewCZ Haeundae Residence)-住客评论

Guest user（与好友旅游） 2024-10-01
位置近海云台，步行5-10分钟便可到达，方便睇日出。房间干净卫生，唯花洒高度无法调校，对矮个子女生不太友和，另外洗衣机不能用比较可惜。
酒店回复：
??????. ??? ??? ???????. ?? ?? ??? ?? ???? ? ?? ?? ??????. ?? ????? ?? ?? ?? ??? ???? ?? ??????. ? ?? ??? ??? ??? ?? ???? ???? ?? ??? ?? ??? ?? ??????.?????.
Guest user（家庭旅游） 2024-10-01
空间非常大！至少可以住6个人。有三间房间，2张双人床和加床地垫，整体而言非常满意而且干净！客厅很宽敞，还有厨房因为我们的班机抵达时间较晚，到海云台已经超过晚上10点，我们有提早联系饭店，所以饭店有先给我们房号和密码，自助入住很方便！ Check out那天因为行李很多，有请饭店柜台人员帮我们叫大台的计程车，服务非常好。
酒店回复：
Thank you for visiting our residence, and again for leaving a valuable opinion.Your rewarding feedback will empower us to continue providing a great experience for all our guests.Thank you again and we look forward to seeing you again in the near future.with the warmest regardsNewcz Haeundae Residence
Guest user（Travel with friends） 2024-09-01
Hotel is clean and new. Location is good w ocean view. However we booked a 2 bedroom apartment for 4 adults but was only given 2 bath towels as we were told the hotel only provides 2 per day. After our request ?the hotel staff gave us 2 more bath towels meant for tomorrow ?? . ? There are only 4 coffee capsules for our 4d3N stay. We would expect daily replenishment. ?Anyway upon request the staff passed us 4 more. ? Think the stay can be more pleasant.
酒店回复：
Thank you for visiting our residence, and again for leaving a valuable opinion. first, We sincerely apologize for any inconviniences We will ensure that your feedback is shared with the entire team for better guest service and will continue to strive to provide exceptional service to our guests with the warmest regardsNewcz Haeundae Residence
Guest user（Family） 2024-09-01
I stayed one night and was utterly horrified to discover what appeared to be menstrual blood stains on the bedding. This is not just revolting—it’s an unforgivable breach of basic hygiene and cleanliness standards. I am shocked that a hotel would allow such a disgraceful oversight. No matter how decent the location or service, the presence of bloodstains is beyond inexcusable. I urge everyone to avoid this place at all costs, and I will never return. The bare minimum for any hotel is cleanliness, and they have failed spectacularly in that regard. This experience was nothing short of disgusting and left me deeply appalled. It is unacceptable and a clear sign of gross negligence.
酒店回复：
thank you for visiting our residence, and again for leaving a valuable opinion. first, We sincerely apologize for any inconviniences We will ensure that your feedback is shared with the entire team for better guest service and will continue to strive to provide exceptional service to our guests with the warmest regardsNewcz Haeundae Residence
Guest user（家庭旅游） 2024-09-01
房间很好，稍微有点不好找，因为楼下大厅和建筑物上没有newCZ
酒店回复：
Thank you for visiting our residence, and again for leaving a valuable opinion.Your rewarding feedback will empower us to continue providing a great experience for all our guests.Thank you again and we look forward to seeing you again in the near future.with the warmest regardsNewcz Haeundae Residence
Guest user（与好友旅游） 2024-09-01
我们是三人入住，所以民宿给我一张非常薄的床垫打发我们，但房间并没有当初描述的79平米，放床垫的地方居然还有地热关不掉，所以睡地上的人被地热烤了一整晚，第二晚只好移到可以关掉地热的地方，这个价格让我觉得cp值很不高??
酒店回复：
Thank you for visiting our residence, and again for leaving a valuable opinion. first, We sincerely apologize for any inconviniences We will ensure that your feedback is shared with the entire team for better guest service and will continue to strive to provide exceptional service to our guests with the warmest regardsNewcz Haeundae Residence
Guest user（家庭旅游） 2024-08-01
公寓式酒店，地理位置优越，距海云台沙滩走路5分钟，距海云台地铁走路6-7分钟，楼下有便利店，走路3分钟有一家麦当劳。距夜市也很近。设施：酒店很新，房间干净卫生，房间很大，厨房、洗衣机、咖啡机都有，很方便。延时退房需加收费用，人民币100元一小时，最多延时2小时。值得注意的是，晚上11点后没有前台，（前台在302房间），建议提前邮件或电话checkin，要房间号和密码（都是密码锁）
酒店回复：
Dear Taohuahuabaner,thank you for visiting our residence, and again for leaving a valuable opinion.Your rewarding feedback will empower us to continue providing a great experience for all our guests.Thank you again and we look forward to seeing you again in the near future.with the warmest regards
Guest user（家庭旅游） 2024-07-01
我们定的是豪华套房，但给我们升级了两房一厅，环境超级的棒，而且特别新位置也很好，离美食街走路才5分钟，点赞点赞！
酒店回复：
尊敬的客人很高兴了解到您对我们酒店给予的肯定和认可。为客人提供舒适的入住环境以及贴心的服务是我们一直所追求的目标，非常期待您的再一次光临。

纽CZ海云台雷西登斯(NewCZ Haeundae Residence)

客户评价 由实住客人提供的真实点评

Guest user（与好友旅游） 2024-10-01

Guest user（家庭旅游） 2024-10-01

Guest user（Travel with friends） 2024-09-01

Guest user（Family） 2024-09-01

Guest user（家庭旅游） 2024-09-01

Guest user（与好友旅游） 2024-09-01

Guest user（家庭旅游） 2024-08-01

Guest user（家庭旅游） 2024-07-01

客户评价由实住客人提供的真实点评