BFH景点豪华酒店-住客评论

Guest（Other） 2026-02-01
Great room, perfect location, and Samuel was SO welcoming and helpful! I would stay again for sure!
Guest（Other） 2026-01-01
Sam was great. The hotel was clean but bare minimum… close to everything
Guest（Other） 2026-01-01
First I want to commend the staff. I.had.multiple reasons to speak with them, and every person here works so hard to help you and do everything they can for you. The staff were 10 stars. This hotel is perfectly situated 2 blocks from Avenida Quinta. You can still hear the obnoxious noise from Coco Bongo for 2 hours every night, but at least it's tolerable from this distance. There is a restaurant/bar pretty much every 50 feet and multiple laundry spots less than a minute from the hotel. There is a nice park 1 block to the east. The rooms and hotel are very clean. Unexpected: 1. No blankets provided - you get a top sheet and nothing else. I was cold with the a/c off every night. 2. No phones or coffee makers in the rooms Need to do better: 1. My room had zero maid service my first 3 days there. I realize those days were over Christmas, but if you're open for business (at regular rates) and taking my money for a room, you should be expected to provide adequate service regardless of what day it is. They ask you not to flush toilet paper. It's not pleasant or sanitary to have the garbage sit for 3 days under those circumstancs. Also no clean towels for 3 days. 2. The pool and outdoor area looked grimy and uninviting. I never saw anyone in the pool during my 7 day stay. 3. No bar soap is.provided. Instead, they have body wash. But they do not provide a face cloth to apply the wash to your body.
Guest（Other） 2026-01-01
The staff was very helpful and friendly. The breakfast was really good. Pancakes, bread, coffee and fruit. No noises from the street etc even though it was new years.
Guest（Other） 2025-12-01
Amazing location, its a decent room in the heart of the city. Small things were a bit off. My shower leaked a bit and somethings were a bit broken but staff was amazing, kind, and helpful. Happy to assist anyway they could
Guest（情侣） 2025-12-01
Me gustó la atención al cliente, el hotel es básico pero si lo utilizas solo para dormir está más que perfecto.
酒店回复：
?Hola Alejandro! Muchísimas gracias por tu excelente valoración.Nos alegra enormemente saber que tu experiencia fue positiva. Como nueva administración,hemos estado trabajando arduamente para ofrecer un servicio de calidad y nos entusiasma verque nuestros esfuerzos son apreciados. ?Esperamos verte pronto!
Guest（家庭旅游） 2025-12-01
Aire acondicionado con moho en las ventilas, y huele a humedad. Alberca con mucho cabello y basura. Sauwe una tapa de ICE, Pedí una red para limpiarla y nunca llegó.
酒店回复：
Estimado Miguel, agradecemos sinceramente que te hayastomado el tiempo de compartir tu opinión.Lamentamos mucho que tu experiencia no haya sido del todo satisfactoria. Tomamos muy enserio todos los comentarios y queremos asegurarte que, como nueva administración, estamoscomprometidos con la mejora continua. Esperamos tener la oportunidad de recibirte nuevamente yofrecerte una experiencia mucho mejor.
Guest（Other） 2025-10-01
I stayed in room 303, the hotel was clean when I first went to check in. The lady behind the counter although having limited English was very polite (my fault for not learning Spanish) in a Spanish speaking country. The hotel room was clean and my bed was made every day for me. The only thing I have to mention which made it not a comfortable stay was the bed after a couple nights started to hurt my back as it was a very hard mattress and the pillows were okay. The other thing which confused me was when I took a shower for the first couple times it was cold because hot left cold right so, I had a couple cold showers.. not to bad being as Mexico is a hot and humid country but then after turning the dial to the right it went hot so bare that in mind. Also the breakfast is located in the illusion boutique hotel which is a 5 min walk at best however for a guy that likes to eat I'd say not the best portion size. But overall its a nice hotel if you are on a budget. Top tip: TAKE EAR PLUGS! Very noisy at night.
酒店回复：
?Hola Rory! Muchísimas gracias por tu excelente valoración.Nos alegra enormemente saber que tu experiencia fue positiva. Como nueva administración,hemos estado trabajando arduamente para ofrecer un servicio de calidad y nos entusiasma verque nuestros esfuerzos son apreciados
Guest（独自旅游） 2025-10-01
Very nice and economical!
Guest（其他） 2025-08-01
pero se notaba que están bastante gastadas y no las cambian con frecuencia. Las sábanas sí estaban en buen estado. En resumen, lo elegiría solo por la ubicación y la atención del personal; el resto no me pareció tan bueno.
酒店回复：
?Hola Virginia! Agradecemos tu comentario. Nos complace saber que tu experiencia fue buena. Como nueva administración, seguimos trabajando conentusiasmo para ofrecer un servicio aún mejor. ?Esperamos verte de nuevo!

客户评价 由实住客人提供的真实点评

Guest（Other） 2026-02-01

Guest（Other） 2026-01-01

Guest（Other） 2026-01-01

Guest（Other） 2026-01-01

Guest（Other） 2025-12-01

Guest（情侣） 2025-12-01

Guest（家庭旅游） 2025-12-01

Guest（Other） 2025-10-01

Guest（独自旅游） 2025-10-01

Guest（其他） 2025-08-01

客户评价由实住客人提供的真实点评