The room was slightly small compared to what you usually get in Japan, but the relatively spacious public bath facilities, laundry/rest area, etc., make up for that. The bathroom of the room was extremely modern. We would definitely stay here again.
Front desk service is good. Friendly and ready to assist with inquiries. Room was small but enough. They gave us a change of towels everyday. Onsen was surprisingly good. Small but facilities are clean. There is also coin laundry and massage chairs on the second floor. Location is also convenient. Only about 5 minutes walk from Nagano station. There are restaurants and a 7-11 nearby.
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